CRM & Lifecycle Marketing Specialist

FreedX is a cryptocurrency exchange platform designed to offer a seamless, secure, and innovative trading experience, combining professional-grade technology with an intuitive interface for managing digital assets.

FreedX

Employee count: 51-200

United States only

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Freedx is a newly established cryptocurrency exchange dedicated to delivering a seamless, secure, and innovative trading experience. The CRM & Lifecycle Marketing Specialist will own user retention, engagement, and reactivation across Freedx’s communication channels.

Requirements

3-6 years of experience in CRM, lifecycle, or retention marketing
Strong experience with CRM and marketing automation platforms such as CleverTap
Full understanding of lifecycle logic including onboarding sequences, activation scoring, and behavior based triggers
Strong background in segmentation, funnel analysis, and user cohorts
Demonstrated ability to set up and manage email systems including deliverability, anti spam, and template quality
Hands on experience with reactivation campaigns and churn analysis
Knowledge of mobile attribution and event based tracking
Excellent written communication and attention to detail
Ability to operate independently with ownership over CRM end to end
Experience in fintech, crypto, gaming, or high frequency digital products is preferred

Benefits

Flexible payment options — choose to be paid in traditional currency or cryptocurrency
High-impact environment where your work directly improves user retention and engagement
Collaboration with experienced leaders across product, growth, and operations
Competitive compensation and performance-based incentives

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About the job

Apply before

Jun 13, 2026

Posted on

Apr 14, 2026

Hiring timezones

United States +/- 0 hours

Job categories

CRM Marketing Specialist Lifecycle Marketing Specialist Marketing Specialist

Skills

CRM Lifecycle Marketing Marketing Automation CleverTap Segmentation Funnel Analysis Cohort Analysis Email Deliverability Reactivation Campaigns

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About FreedX

Learn more about FreedX and their company culture.

View company profile

FreedX is a cryptocurrency exchange platform operator dedicated to providing a seamless, secure, and innovative trading experience. The company's platform combines professional-grade trading technology with an intuitive interface, enabling users to trade and manage their digital assets with confidence and efficiency. Founded by a team of industry veterans from prominent financial and crypto institutions such as Binance, Deutsche Bank, Upbit, and eToro, FreedX leverages extensive expertise in trading, technology, and risk management. The company emphasizes a user-centric philosophy, aiming to empower a broad spectrum of users in the rapidly evolving digital asset landscape.

FreedX is committed to transparency and regulatory compliance, having secured regulatory permissions in Panama and a BTC license in El Salvador. These represent initial steps in its global compliance efforts. The company's vision is to be the most trusted and reliable cryptocurrency exchange, offering unparalleled freedom and scalability. It strives to continuously innovate and adapt to the evolving needs of the crypto market, ensuring clients have access to optimal tools and services. Key features of the FreedX platform include a trader-first design, industry-leading security protocols with multi-factor authentication, and rapid performance through a high-speed order matching engine and optimized infrastructure. The platform is designed to simplify crypto trading, making it accessible for both newcomers and experienced traders by offering advanced tools, low fees, and robust customer support. FreedX is preparing for its Beta Launch, which will allow users to explore its features and influence ongoing development.