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Forward FinancingFF

ASD Inbound Support Representative

Forward Financing is a Boston-based financial technology company that provides fast, flexible, and reliable working capital to small and medium-sized businesses nationwide.

Forward Financing

Employee count: 51-200

CL, DO + 1 more

Forward Financing is a financial technology company focused on unlocking capital for small businesses in the US, Canada, and the Dominican Republic. They are seeking an Inbound ASD Support Representative to provide customer service and support account servicing departments, driving customer satisfaction and efficiency. The role involves handling customer inquiries, managing tasks, and collaborating across teams.

Requirements

  • Advanced English fluency
  • High school degree
  • Experience in service and customer support roles
  • Strong communication and interpersonal skills

Benefits

  • medical
  • dental
  • vision
  • commuter benefits
  • paid parental leave
  • 401k match
  • wellness reimbursement
  • volunteering days
  • professional development budget
  • charitable donation match

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

United States +/- 0 hours, and 2 other timezones

About Forward Financing

Learn more about Forward Financing and their company culture.

View company profile

Forward Financing is a Boston-based financial technology company that provides fast, flexible, and reliable working capital to small and medium-sized businesses nationwide. By combining proprietary technology with a dedicated team of small business financing experts, Forward Financing delivers same day funding with the speed and simplicity business owners need to succeed and grow. With an online application process that is simple, safe, and secure, businesses can trust Forward Financing for approvals within minutes, funding within hours, and personalized support and service when they need it most.

Since 2012, Forward Financing has provided over $750m in funding to more than 20,000 small businesses and has been regularly recognized as an industry leader. The company is A+ rated by the Better Business Bureau and consistently receives top ratings from its clients across all major customer review platforms. In 2017 and 2018, Forward Financing was named by both Inc. Magazine and the Boston Business Journal as one of the fastest-growing companies in Massachusetts.

Employee benefits

Learn about the employee benefits and perks provided at Forward Financing.

View benefits

Disability insurance

Disability insurance so you don't have to worry!

Paid parental leave

Paid family leave for all parents to support you and your family.

Employee assistance program (EAP)

We offer an employee assistance program focused on mental health.

Generous vacation

We have a generous PTO policy to help encourage work-life balance.

View Forward Financing's employee benefits
Claim this profileForward Financing logoFF

Forward Financing

Company size

51-200 employees

Founded in

2012

Chief executive officer

Justin Bakes

Employees live in

View company profile

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Forward Financing hiring ASD Inbound Support Representative • Remote (Work from Home) | Himalayas