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FortiveFO

Global Flagship Accounts Manager

Fortive is a global provider of essential technologies for connected workflow solutions, operating across intelligent operating solutions, precision technologies, and advanced healthcare solutions.

Fortive

Employee count: 5000+

United States only

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1. Account Management & Relationship Building

  • Serve as the primary point of contact for assigned customers, ensuring strong relationships and customer satisfaction.
  • Conduct regular account reviews to understand customer goals, challenges, and opportunities for growth.
  • Develop strategic relationships with key stakeholders, decision-makers, and influencers within the customer organization.
  • Advocate for the customer internally, ensuring their needs are met across product, service, and support teams.

2. Sales & Revenue Growth

  • Drive renewals and expansion opportunities within existing accounts to maximize customer lifetime value.
  • Identify upsell and cross-sell opportunities for SaaS solutions, licensed software, and professional services.
  • Own and achieve assigned quota and revenue targets by proactively managing the sales pipeline.
  • Work closely with customers to demonstrate the value of additional software modules, features, or services.
  • Navigate complex sales cycles within existing accounts, including procurement processes and contract negotiations.

3. Customer Success & Retention

  • Ensure high levels of customer satisfaction to reduce churn and drive long-term retention.
  • Collaborate with Customer Success and Support teams to resolve customer issues and drive engagement.
  • Provide insights on best practices and how customers can maximize the value of their investment.
  • Identify early warning signs of potential churn and proactively address customer concerns.

4. Sales Forecasting & Reporting

  • Maintain accurate sales forecasts, pipeline management, and CRM records (e.g., Salesforce, HubSpot).
  • Provide regular reports on account health, revenue performance, and growth opportunities.
  • Track and analyze customer buying behavior to refine sales strategies.

5. Collaboration with Internal Teams

  • Work cross-functionally with Product, Marketing, Customer Success, and Professional Services teams to align solutions with customer needs.
  • Partner with Solution Engineers and Professional Services teams to design tailored solutions for customer needs.
  • Communicate customer feedback and feature requests to Product Management to drive improvements.

6. Contract & Renewal Management

  • Manage and negotiate contract renewals, ensuring alignment with pricing and licensing models.
  • Work with Legal and Finance teams to ensure compliance with contract terms and conditions.
  • Ensure smooth transitions for software license renewals, subscription changes, or professional service engagements.

7. Industry & Competitive Awareness

  • Stay informed about industry trends, competitor offerings, and emerging technologies.
  • Educate customers on industry best practices and thought leadership related to their business needs.

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About Fortive

Learn more about Fortive and their company culture.

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At Fortive, we are a global team of more than 18,000 professionals united by a powerful shared purpose: creating essential technology that accelerates progress in the world. We were founded in 2016 as a spin-off from Danaher, launching as a Fortune 500 startup with a rich heritage of innovation and a commitment to continuous improvement. Our work is centered on solving critical challenges in high-impact fields, from ensuring the safety of medical devices and protecting against radiation exposure in hospitals to improving energy efficiency in buildings and preventing system failures before they happen. We are driven to make a difference for frontline workers, scientists, and patients across the globe, delivering high-tech solutions with a high-touch human impact.

Our culture is the unifying force that connects our diverse teams across approximately 50 countries. It's built on the foundation of the Fortive Business System (FBS), our shared mindset and proven toolset for driving growth, innovation, and operational excellence. We believe in the power of working together to solve problems that no one could tackle alone. This collaborative spirit means we embrace different skills, backgrounds, and voices to make our work better. We encourage our team members to be ambitious, to think boldly, and to bring their authentic selves to work every day. We foster a learning organization at heart, offering thousands of digital courses and countless opportunities for professional development. Whether it's through collaborative problem-solving events or our commitment to integrity and compliance, we strive to create an environment where our people can learn, grow, and build a career with lasting impact.

Tech stack

Learn about the tools and technologies that Fortive uses to build, market, and sell its products.

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Fortive employees can create an account to update this tech stack.

Employee benefits

Learn about the employee benefits and perks provided at Fortive.

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Disability Insurance

Plans to safeguard employee income in case of disability.

Company Events

Organizes Fortive Day of Caring team events to support local communities.

Employee Assistance Program (EAP)

Offers wellness programs and resources to support a healthy and happy lifestyle.

401(k) with Company Match

Retirement savings plan with a company match to help employees' balances grow faster.

View Fortive's employee benefits
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Fortive

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