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FlyFlatFL

Luxury Travel Manager

FlyFlat is a premium travel concierge service specializing in discounted international business and first-class flights, offering significant savings and 24/7 white-glove support.

FlyFlat

Employee count: 11-50

Salary: 48k-62k USD

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Job Title: Luxury Travel Manager

(Remote Opportunity - to cover CET)

Company Overview: Flyflat is a premium travel company that helps founders, investors, and executives book international business and first-class flights at unbeatable rates—often at 30–80% less than the retail price. We combine proprietary booking methods with a 24/7 white-glove concierge service, making it incredibly easy for clients and their teams to manage all of their premium travel needs without friction.

We’ve grown from a team of 12 to 78 in just over a year, 5x’ed our revenue year-over-year, and just raised an oversubscribed round with Bessemer Venture Partners leading. Our mission is to save our customers time and money every step of the way from booking to coming home

Introduction: FlyFlat is hiring top-performing Luxury Travel Advisors who will serve as the company pillars of their time zones—owning client relationships, closing high-value sales, and acting as the trusted voice in all travel matters. This is a high-impact, client-facing role perfect for ambitious, service-minded individuals who thrive in fast-paced, detail-driven environments.

You’ll be the go-to person for our clients’ luxury air travel needs, with the support of a best-in-class, n-house, 24-hour team. Whether supporting a Fortune 500 exec, a VC firm’s partner, or a seasoned world traveler, you’ll ensure every step of their journey is seamless, efficient, and elevated.

Responsibilities:

Client Relationship Management

  • Manage the full lifecycle of client engagement: outreach, flight strategy, consultative sales, and closing.
  • Serve as the primary point of contact for your clients—crafting itineraries, guiding booking decisions, and resolving issues.
  • Maintain and grow client relationships by re-engaging past clients and following up on new leads.
  • Be the emergency contact for clients when needed, especially for time-sensitive travel matters.

Sales and Strategy Execution

  • Use your knowledge of routes, loyalty programs, and luxury flying to provide optimal travel options.
  • Collaborate with internal concierge and operations teams to deliver seamless service.
  • Proactively apply judgment, empathy, and problem-solving to complex or urgent situations.

Qualifications

  • Have 3+ years of experience in luxury service or selling high-ticket items
  • Strong knowledge of premium travel, airlines, loyalty programs, and global destinations.
  • Outstanding communication skills—warm, clear, persuasive across email, text, and voice.
  • Ownership mindset: proactive, solution-oriented, and results-driven.
  • High integrity and discretion—you’ll manage sensitive and high-value transactions.

Preferred

  • Experience with GDS systems (Sabre or Amadeus)
  • A solo advisor who owns a boutique agency but is willing to step into an employee role
  • Existing book of business or agency partnerships (with bonus earning structures available).
  • Strong partnerships with air consolidators and luxury hotel brands.
  • Background in HNW service, concierge teams, or early-stage startups.

Conclusion: Joining FlyFlat as a Luxury Travel Manager gives you the chance to be at the forefront of luxury travel innovation. With a supportive team, elite clientele, and uncapped earnings potential, this role is perfect for someone ready to take full ownership of their client relationships and deliver exceptional experiences at scale.

If you’re driven, client-obsessed, and ready to help shape the future of premium travel, we’d love to hear from you.

Compensation and Employment Details:

  • Experience with GDS systems (Sabre or Amadeus)
  • Work Environment: Remote-First, CET timezone coverage
  • Base Salary: $48,000–$62,000 (depending on experience)
  • Total Compensation (OTE): $110,000+
  • Commissions: Uncapped earnings after earning back draw against base salary.
  • Additional bonuses tied to client retention, referral generation, and margin optimization

We are excited about the possibility of you joining us in this venture and look forward to seeing the profound impact you will have on our organization.

About the job

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Posted on

Job type

Full Time

Experience level

Salary

Salary: 48k-62k USD

Experience

3 years minimum

Location requirements

Open to candidates from all countries.

Hiring timezones

Worldwide

About FlyFlat

Learn more about FlyFlat and their company culture.

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What began as a side hustle for founder Zach Resnick has blossomed into FlyFlat, a premium travel discount platform dedicated to making luxury air travel more accessible and affordable. The journey started when Zach, during his college years, launched a business focused on helping individuals maximize their credit card points. This early venture provided him with firsthand insight into the complexities and often underutilized potential of travel rewards. He recognized a significant opportunity: what if the same strategic approach could be applied to securing first and business-class flights at substantially lower prices? This pivotal idea laid the groundwork for FlyFlat. The company was officially founded in 2017, initially operating under the name EasyPoint.

FlyFlat's core mission is to find the best possible deals on premium airfare, consistently saving clients thousands of dollars on each booking. Unlike traditional travel agencies or airline booking systems that may not always prioritize customer savings, FlyFlat employs a multifaceted strategy. This includes leveraging advanced search methods, cultivating strong industry partnerships, and utilizing a deep understanding of airline pricing models to unlock significantly lower fares. The company uses proprietary algorithms and arbitrage techniques to identify flights and deals that are often invisible to consumers or standard search aggregators. Their approach involves various tactics such as identifying instant upgrade opportunities, utilizing VPN and point-of-sale arbitrage, and working with business and first-class consolidators. FlyFlat prides itself on a white-glove concierge service, offering 24/7 support to manage all travel logistics, thereby freeing up clients' time to focus on their own priorities. The company has experienced significant growth, reportedly growing over 300% for five consecutive years leading up to 2022, primarily through word-of-mouth referrals. This growth underscores the value and trust clients place in FlyFlat's ability to deliver exceptional service and substantial savings on luxury travel.

Employee benefits

Learn about the employee benefits and perks provided at FlyFlat.

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Equity benefits

Equity offered for certain roles, such as Account Executive.

Flexible working hours

The entire team is remote across four continents, offering flexibility.

Premium concierge support

24/7 white-glove concierge service for a seamless and stress-free booking experience.

Access to exclusive FlyFlat deals

Average 35% off and up to 80% on last-minute tickets for long-distance journeys in business or first class.

View FlyFlat's employee benefits
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FlyFlat

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