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FlexeraFL

Site Reliability Engineer (Cloud Enablement)

Flexera is a leading provider of cloud-based IT asset management and cost optimization solutions, empowering organizations to manage their technology investments effectively.

Flexera

Employee count: 501-1000

United States only

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Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.

We’re transforming the software industry.  We’re Flexera.  Withmore than 50,000 customersacross the world, we’re achievingthat goal.Butwe knowwe can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans?  Come and see whywe’re consistently recognized by Gartner, Forrester and IDCas a category leader in the marketplace.Learn more atflexera.com

We're a fast-growing, category-leading organization with ambitious objectives and a positive, inclusive culture. We're looking for passionate professionals who want to grow their talents and achieve great things. If that sounds like you, we want to talk to you about joining our team.

The Cloud Enablement team is responsible for accelerating the delivery and improving the operation of our cloud-based software by providing and supporting tools and patterns which reduce the cognitive load on our development teams. We free up our developers to focus on solving problems for our customers rather than spending time on extraneous tasks. Drawing on the shared experience and expertise from our organization and industry; we create, support and evolve the paved path for teams to build, deploy and run secure and reliable software.

What will you do?

  • Design, build, advocate for and support the common tools and delivery platform used by Flexera developers.

  • Improve developer experience and operational excellence.

  • Foster collaboration and knowledge sharing across Flexera.

  • Select and rollout supported defaults and standards for CI/CD tooling, Observability, Security and Runtime Environment.

  • Work with teams across several continents, build relationships with our engineers by listening and understanding their needs and balancing this with the needs of our business.

  • Research new tools and patterns and continuously measure and evolve our ways of doing things.

  • Cloud Cost Optimization uses a combination of strategies, techniques, best practices and tools to help manage/reduce cloud costs.

You have

  • Developer/DevOps/SRE/Platform experience and a strong interest in software delivery and ongoing operation.

  • Rolled out automation, tools, technologies, patterns and guardrails across an organization.

  • Experience working in a globally distributed team.

  • Deep & extensive public cloud (preferably Azure) knowledge & experience.

  • Deep knowledge of containers (Docker) orchestration (Kubernetes).

  • Knowledge of tools and patterns around CI/CD (familiar with GitHub Actions, Travis CI, Circle CI or similar).

  • Observability knowledge; Logs, Tracing, Metrics and experience in a few of Elastic Stack, XRay, Jaeger, Zipkin, Prometheus, Honeycomb or LightStep. Enterprise observability tools such as SumoLogic, NewRelic, DataDog etc.

  • Cloud cost optimization; Using automation to keep Cloud cost under control and within budget. Enabling individual Engineering teams with cloud cost optimization.

  • Knowledge of operations, including incident management, immutable infrastructure as code (esp. Terraform or CloudFormation), and problem-solving.

  • Produced robust well-tested code preferably in Golang; however, we will also consider Python, JavaScript, Ruby, Java or C# if you are happy to learn Go.

  • Excellent communication skills, including experience in writing good documentation and running workshops.

  • Vendor selection and/or management experience.

Critical Skills / Competencies

  • Agile software delivery methodologies

  • Experience managing cloud-based services e.g. AWS, Azure at scale

  • Experience with DevOps

  • Experience with docker Containers, Kubernetes, EKS, ECS

  • Infrastructure as code e.g. Terraform, CloudFormation

  • CI/CD pipelines using Jenkins, travisCI, teamcity, pipeline as code

  • Automation / Configuration Management at scale e.g. Puppet, Chef, Ansible, Salt, Packer etc.

  • Service mesh such as ishtio, Consul or similar

  • Expertise in one or more of the following languages: Python / Go / Java / C# / C / C++

  • Experience with IaaS and Serverless services from a cloud provider

  • A strong understanding in TCP/IP, DNS and experience designing networks

  • Linux & Windows system administration experience

  • Experience implementing fault detection, and automating fixes

  • Experience designing scalable services

  • Experience designing distributed, fault-tolerant systems

  • A good understanding of SQL, No-SQL databases

  • A solid understanding of data structures and algorithms

  • A positive attitude and willingness to learn

  • Strong conflict resolution competence

  • Excellent written and verbal communication skills

  • Detail oriented. The ideal candidate is one who naturally digs as deep as they need to understand the why

Minimum Qualifications

  • Bachelor's or higher degree in Computer Science, Information Technology, or a related field.

  • At least 4 years of hands-on job experience managing services in a public cloud

  • At least 2 years of experience working as a senior member of a centralized Cloud enablement / Platform or a similar team

Flexera is proud to be an equal opportunity employer.  Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. 

Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI(Diversity, Equity, and Inclusion)council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.

We encourage candidates requiring accommodations to please let us know by emailingcareers@flexera.com.

About the job

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Posted on

Job type

Full Time

Experience level

Education

Bachelor degree

Experience

4 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

United States +/- 0 hours

About Flexera

Learn more about Flexera and their company culture.

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Flexera is revolutionizing the way organizations manage and optimize their technology investments in an increasingly complex IT landscape. At the forefront of IT asset management (ITAM) and FinOps, Flexera provides innovative cloud-based solutions that inform strategies and drive efficiencies. Established over 30 years ago, the company has grown into a trusted partner for over 50,000 organizations worldwide, including some of the largest enterprises. The Flexera One platform is central to their approach, integrating IT visibility with software and cloud cost management to deliver actionable insights that help organizations maximize their resource utilization.

Flexera's journey began with the creation of InstallShield, a tool widely recognized for software packaging. With advancements in cloud management solutions and a commitment to understanding the hybrid IT estate's complexity, Flexera has expanded its portfolio to include insights from Technopedia®—the most comprehensive technology reference library available—ensuring that clients possess the critical data needed to make informed decisions. The organization emphasizes collaboration between IT Asset Management and Finance Operations to cultivate a streamlined approach that minimizes waste, enhances compliance, and optimizes spending.

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