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FlexeraFL

Technical Writer Intern

Flexera is a leading provider of cloud-based IT asset management and cost optimization solutions, empowering organizations to manage their technology investments effectively.

Flexera

Employee count: 501-1000

United States only

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Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.

We’re transforming the software industry.  We’re Flexera.  Withmore than 50,000 customersacross the world, we’re achievingthat goal.Butwe knowwe can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans?  Come and see whywe’re consistently recognized by Gartner, Forrester and IDCas a category leader in the marketplace.Learn more atflexera.com

About the Role

We are seeking a Technical Writer Intern to join our Knowledge Management team. In this role, you will help edit and refine knowledge base articles to ensure they are clear, concise, and aligned with the Flexera Knowledge Base Style Guide. You will leverage both our internal style guide and an AI-powered editing tool to produce high-quality, customer-facing content that improves theuserexperience.

This is an excellent opportunity for someone passionate about technical communication, content quality, and learning how to apply style standards in a real-world environment.

CoreResponsibilities

  • Edit and format knowledge base articles to ensure compliance with the Flexera Knowledge Base Style Guide.

  • Use an AI agent to assist in rewriting and improving article clarity, tone, and structure.

  • Ensure all articles follow approved templates and maintain consistency in terminology, grammar, and branding.

  • Collaborate with subject matter experts and the knowledge management team to clarify technical details when needed.

  • Review and validate AI-generated edits for accuracy and adherence to style guidelines.

  • Track and document edits in the content management system.

Required Skills and Qualifications

  • Currently pursuing or recently completed a degree inTechnical Communication, English, Professional Writing, Information Technology, or a related field.

  • Strong writing and editing skills with attention to detail.

  • Familiarity with style guides.

  • Ability to understand and simplify technical concepts for a non-technical audience.

  • Comfortable using AI tools and learning new technologies.

  • Excellent organizational and time management skills.

Preferred Qualifications

  • Experience with knowledge base platforms or content management systems.

  • Basic understanding of APIs, SaaS products, or IT terminology.

  • Interest in UX writing and content strategy.

What You’ll Gain

  • Hands-on experience applying a corporate style guide to real-world content.

  • Exposure to AI-assisted content editing workflows.

  • Mentorship fromanexperienced technical writer and knowledge manager.

  • Opportunity to build a portfolio of published work.

Flexera is proud to be an equal opportunity employer.  Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. 

Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI(Diversity, Equity, and Inclusion)council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.

We encourage candidates requiring accommodations to please let us know by emailingcareers@flexera.com.

About the job

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Posted on

Job type

Intern

Experience level

Education

Bachelor degree

Location requirements

Hiring timezones

United States +/- 0 hours

About Flexera

Learn more about Flexera and their company culture.

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Flexera is revolutionizing the way organizations manage and optimize their technology investments in an increasingly complex IT landscape. At the forefront of IT asset management (ITAM) and FinOps, Flexera provides innovative cloud-based solutions that inform strategies and drive efficiencies. Established over 30 years ago, the company has grown into a trusted partner for over 50,000 organizations worldwide, including some of the largest enterprises. The Flexera One platform is central to their approach, integrating IT visibility with software and cloud cost management to deliver actionable insights that help organizations maximize their resource utilization.

Flexera's journey began with the creation of InstallShield, a tool widely recognized for software packaging. With advancements in cloud management solutions and a commitment to understanding the hybrid IT estate's complexity, Flexera has expanded its portfolio to include insights from Technopedia®—the most comprehensive technology reference library available—ensuring that clients possess the critical data needed to make informed decisions. The organization emphasizes collaboration between IT Asset Management and Finance Operations to cultivate a streamlined approach that minimizes waste, enhances compliance, and optimizes spending.

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