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FlexeraFL

Manager, User Research

Flexera is a leading provider of cloud-based IT asset management and cost optimization solutions, empowering organizations to manage their technology investments effectively.

Flexera

Employee count: 501-1000

United Kingdom only

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We're transforming the software industry. We're Flexera. With more than 50,000 customers across the world, we're achieving that goal. But we know we can't do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans?

Requirements

  • Lead and mentor a team of UX researchers, fostering a culture of curiosity, rigor, and continuous improvement.
  • Advocate for the value of user insights across the organization, partnering across departments to capture a 360 view of the customer.
  • Develop and implement research strategies aligned with product and business goals, prioritizing activities for maximum impact in partnership with product management.
  • Oversee the planning and execution of qualitative and quantitative research, including usability studies, interviews, surveys, ethnography, and competitive analysis.
  • Establish and track team objectives and KPIs, ensuring research outcomes are measurable and support organizational priorities.
  • Synthesize and communicate research findings clearly to stakeholders at all levels, enabling data-driven decision making.

About the job

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Posted on

Job type

Full Time

Experience level

Manager

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Flexera

Learn more about Flexera and their company culture.

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Flexera is revolutionizing the way organizations manage and optimize their technology investments in an increasingly complex IT landscape. At the forefront of IT asset management (ITAM) and FinOps, Flexera provides innovative cloud-based solutions that inform strategies and drive efficiencies. Established over 30 years ago, the company has grown into a trusted partner for over 50,000 organizations worldwide, including some of the largest enterprises. The Flexera One platform is central to their approach, integrating IT visibility with software and cloud cost management to deliver actionable insights that help organizations maximize their resource utilization.

Flexera's journey began with the creation of InstallShield, a tool widely recognized for software packaging. With advancements in cloud management solutions and a commitment to understanding the hybrid IT estate's complexity, Flexera has expanded its portfolio to include insights from Technopedia®—the most comprehensive technology reference library available—ensuring that clients possess the critical data needed to make informed decisions. The organization emphasizes collaboration between IT Asset Management and Finance Operations to cultivate a streamlined approach that minimizes waste, enhances compliance, and optimizes spending.

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Flexera

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