Quality Engineer

Job Summary

Summary:

The “Field Applications Staff Engineer” will be based in ……., reporting to ……

Field Applications Engineer will be accountable for providing technical guidance and information to customers on a pre-sales and post-sales basis to enable delivery of design, fabrication, and assembly goals, per customers’ expectations.

Responsibilities:

• Uses technical knowledge of products and associated development tools to assist customers on complex issues.
• Assists with the development of complex product roadmaps.
• Develops and maintains ongoing relationships with product and business development teams.
• Provides technical expertise during product development by defining customer product needs and translating these needs into new product recommendations and specifications.
• Reviews customer requirements, identifies and communicates potential issues and provides recommendations that will meet both the capabilities Flex and the specifications of the customer.
• Identifies and communicates existing and potential design issues both internally and externally.
• Coordinates product integration efforts between component suppliers, Flex, and the customer.
• Develops and presents technical seminars for customers and sales personnel to promote employers' manufacturing capabilities, services, available technologies, manufacturing process and quality.
• Works with customer representatives to coordinate vendor qualification surveys.
• Provides best in class, complex, technical assistance by answering and closing all customer and program management technical questions related to manufacturing capabilities including design, fabrication, and assembly abilities.
• Defines initial project/product scope and prepares project plans to meet customers' expectations.
• Prepares detailed project plans by documenting customers' requirements and incorporating design and manufacturing capabilities to meet customers’ expectations.
• Prepares and maintains required documentation.
• May be required to sit at customer site.

Qualifications:

• Typically requires a bachelor’s degree in related field or equivalent experience.
• Typically requires 6 years of related experience.
• Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
• Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.
• Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.
• Impacts the near-term (quarterly/semi-annual) operational success of the function.
• Creates functional processes or technologies.
• Executes functional strategic plans and objectives at the site.
• Demonstrates experience in leading major initiatives and provides input to those initiatives.
• Exercises independent judgment using ambiguously defined procedures and policies; may propose/provide input to defining methods, standards, policies, and procedures.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement