Client Development Manager

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Job Title: Client Development Manager

What does a successful Client Development Manager do?
A successful Client Development Manager acts as a strategic partner to our clients, deeply understanding their business goals and translating them into impactful fintech solutions. You will serve as the primary commercial owner for key accounts, orchestrating cross-functional teams to deliver outcomes aligned with the speed of life. You will combine consultative sales, rigorous account planning, and data-driven insights to expand relationships, drive revenue growth, and strengthen client loyalty. You will challenge conventional thinking with integrity, always advocating for win‑win outcomes that build long-term partnerships.

What you will do:

• Lead strategic, senior-level client relationships to drive retention, growth, and satisfaction
• Develop and execute structured account plans informed by client insights, market trends, and competitive intelligence
• Manage the full sales lifecycle, including pipeline development, discovery, solution design, proposals, and commercial negotiations
• Create and deliver client-specific presentations, business cases, and value-realization analyses using quantifiable benefits
• Coordinate cross-functional teams (Product, Delivery, Operations, Legal, Finance, Pricing) to ensure seamless execution and governance
• Conduct regular performance and strategic business reviews, providing data-driven recommendations and action plans
• Identify, prioritize, and progress upsell and cross-sell opportunities aligned to client objectives and measurable outcomes
• Anticipate and mitigate risks, resolve issues, and drive continuous improvement across client engagements

What you will need to have:

• Demonstrated success in consultative sales and/or strategic account management in complex B2B environments
• Proven stakeholder management and influencing skills with senior and executive-level audiences
• Ability to translate client needs into commercially viable solutions, roadmaps, and delivery plans
• Strong commercial and analytical skills, including building business cases and evaluating financial impact using quantitative metrics
• Proficiency with Microsoft Excel, PowerPoint, and modern CRM/sales reporting tools

What would be great to have:

• Knowledge of payments and financial services solutions and platforms from Fiserv or comparable fintech providers
• Experience leading client-facing commercial initiatives from concept through execution in financial services or fintech
• Familiarity with market dynamics, competitive landscapes, and emerging trends in digital payments and banking technology
• Experience crafting compelling proposals, RFP responses, and value-realization narratives with quantified outcomes
• Exposure to complex contract structures, pricing models, and deal governance in enterprise sales

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.