Faria Education GroupFG

Database Manager (Salesforce) - Mat Cover, Fixed Term

Faria Education Group is a global leader in international education systems, providing an integrated suite of software solutions for learning, admissions, school-to-home communication, and online courses to over 10,000 schools and 4 million students in 155+ countries.

Faria Education Group

Employee count: 201-500

Poland only

We are seeking a highly motivated and experienced CRM Database Manager (Salesforce implementation focus). This role is crucial for maintaining the integrity, accuracy, and consistency of our customer data within our CRM system, with a particular focus on the management of data during our ongoing implementation of Salesforce. The ideal candidate will be a data-driven individual with a strong understanding of CRM principles, data migration best practices, and experience working with both legacy CRM systems and Salesforce. You will play a vital role in ensuring the continued success of our Salesforce implementation by meticulously planning and executing data migration, data cleansing, and data validation processes.

What you’ll do…

  • CRM Data Management Governance:
    • Establish and maintain data quality standards and procedures within Salesforce.
    • Develop and implement data governance policies to ensure data accuracy, consistency, and security.
    • Monitor data quality metrics and identify areas for improvement.
    • Perform data cleansing and deduplication activities to maintain a clean and accurate database.
    • Develop and maintain data dictionaries and data flow diagrams.
  • CRM System Administration:
    • Assist with Salesforce configuration and customization to support data management requirements.
    • Manage user access and permissions within Salesforce.
    • Troubleshoot data-related issues and provide support to users.
    • Stay up-to-date on Salesforce best practices and emerging technologies.
  • Reporting Analysis:
    • Develop and maintain reports and dashboards to track data quality and performance metrics.
    • Analyze data to identify trends and insights that can inform business decisions.
    • Provide data-driven recommendations for improving data quality and efficiency.
  • Communication Collaboration:
    • Demonstrate excellent communication skills, with fluency in English, to facilitate effective collaboration across different teams.
    • Build strong relationships with cross-functional teams to ensure project goals are met.
    • Lead discussions with other departments on decisions that impact data strategy. Other departments might be sales, marketing, client experience, finance, and internal products.
    • Act as a liaison between technical and non-technical teams to ensure a clear understanding of data requirements and processes.

Requirements

Experience

  • Minimum 5 years of experience in CRM data management, data migration, or related roles.
  • Proven experience with data management in Salesforce is REQUIRED. Experience with specific data migration and management tools (e.g., Dataloader, Import Wizard, third-party tools) is a plus.
  • Experience with data cleansing, deduplication, and data governance principles.

Skills

  • Strong understanding of database concepts and data modeling.
  • Proficiency in data analysis and reporting using tools such as Excel, SQL, or other data visualization platforms.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Detail-oriented and highly organized.
  • Strong written and oral English communication skills

Certifications (Preferred)

  • Salesforce Administrator Certification
  • Salesforce Data Architecture and Management Designer Certification

All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or sex.

Please note: Only shortlisted candidates will be contacted due to a high volume of applicants.

Benefits

  • Compensation - Competitive salary and opportunities for career development (B2B)
  • Vacation - We support work/life balance and offer generous Annual leave and Public Holidays
  • Learning - We encourage continued education, so we suggest ongoing professional development opportunities, and we will help cover the cost of necessary professional certifications.
  • Team - Friendly atmosphere, group activities, and corporate events
  • Office - Small but cozy office in Kraków or Ivano-Frankivs'k for your convenience

ABOUT FARIA EDUCATION GROUP

For over 15 years, Faria Education Group has deeply understood the needs of schools, leveraging extensive experience in education. Our dedication to reaching every learner and inspiring every educator has supported over 10,000 schools and 4 million students across 155 countries. We are committed to driving transformative experiences for learners, educators, and families globally.

Our integrated SaaS solutions suite supports all aspects of curriculum management (Atlas), teaching and learning (ManageBac), admissions (OpenApply), and school-to-home communications (SchoolsBuddy). With an unwavering commitment to innovation, our technology meets rigorous data protection and security standards, ensuring first-class training and support.

Through our innovative online schools (Pamoja and Wolsey Hall), we provide comprehensive educational experiences with IB Diploma and Cambridge online courses, delivering high-quality education to schools and homes worldwide.

Join us in our commitment to transforming education and empowering communities worldwide.

https://www.faria.org/careers

About the job

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Posted on

Job type

Temporary

Experience level

Manager

Location requirements

Hiring timezones

Poland +/- 0 hours

About Faria Education Group

Learn more about Faria Education Group and their company culture.

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Faria Education Group's journey began in 2006, founded at the University of Pennsylvania by three IB Diploma graduates. Initially, their focus was on simplifying CAS (Creativity, Activity, Service) management for IB schools with the launch of CAS Manager. This early success paved the way for expansion, with the addition of functionalities for MYP Community & Service, Extended Essay, and Theory of Knowledge. Recognizing the broader needs of international schools, Faria soon introduced curriculum planning and assessment functions. A significant milestone was the launch of OpenApply, designed to create a paperless admissions office for the future, alongside the development of ManageBac for iOS, enhancing accessibility for educators and students on the go. The company fostered a strong sense of community by initiating ManageBac User Group Conferences, connecting schools globally.

As Faria continued to grow, its flagship product, ManageBac, surpassed 1,000 schools, with one in two IB Diploma students utilizing the platform. A key technological advancement was the direct integration with the IB eCoursework system, streamlining processes for schools. The company's global reach and service offerings expanded further with strategic acquisitions, including Wolsey Hall Oxford, CurriculumTrack, and SchoolsBuddy. This period also saw the launch of ManageBac PYP Next to support the enhanced Primary Years Programme and a redesigned ManageBac for mobile devices. Faria's commitment to providing comprehensive solutions led to the development of 'Curriculum First,' broadening support for IGCSE, A Levels, and Advanced Placement, and a migration to Amazon Web Services in Canada to bolster infrastructure. Today, Faria Education Group stands as a leader in international education systems, serving over 10,000 schools and 4 million students in more than 155 countries with an integrated suite of solutions covering learning, admissions, school-to-home communication, and online courses. Their mission is to power education by driving transformative experiences for learners, educators, and families worldwide, guided by core values of care, curiosity, clarity, and courage.

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Faria Education Group hiring Database Manager (Salesforce) - Mat Cover, Fixed Term • Remote (Work from Home) | Himalayas