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Eye SecurityES

Senior Customer Success Manager (m/f/x)

Eye Security protects SMEs from cyber threats while providing comprehensive cybersecurity solutions and cyber insurance.

Eye Security

Employee count: 201-500

Netherlands only

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We're seeking a Senior Customer Success Manager to lead and build relationships with customers, identify upsell and cross-sell opportunities, and drive growth. You'll be responsible for guiding customers through onboarding and adoption, and ensuring they get maximum impact from our cybersecurity solutions.

Requirements

  • Extensive experience in Customer Success, Account Management, or a similar customer-facing role
  • Strong communication and presentation skills in both Dutch and English
  • Analytical skills to turn data into actionable insights
  • Experience with CRM systems such as HubSpot or Salesforce
  • Tech-savvy and experience in SaaS, cybersecurity, or a similar environment
  • Ability to understand complex customer organizations and interact with executive-level stakeholders effectively

Benefits

  • Meaningful mission: protect organizations across Europe from real-world cyber threats
  • Remote-friendly culture with regular company-wide get-togethers
  • Full ownership of a strategic function in a high-growth cybersecurity scale-up
  • Generous time-off policy, including wellbeing and volunteering days

About the job

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Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

Netherlands +/- 0 hours

About Eye Security

Learn more about Eye Security and their company culture.

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At the heart of what we do is a culture of protection and resilience. Eye Security is dedicated to making Europe a safe place for small and medium-sized enterprises (SMEs) by providing comprehensive cybersecurity solutions tailored to their unique needs. Our specialized team, which includes professionals with backgrounds in intelligence services and commercial environments, fully understands the challenges and threats present in today's digital landscape. We are committed to unburdening SMEs by offering an all-in-one service that not only addresses the threats specific to their industries but also helps them to bounce back swiftly from any unfortunate incident.

Eye Security combines proactive measures such as endpoint monitoring and awareness campaigns with a robust 24/7 Incident Response strategy, ensuring that our clients are always prepared for potential cyber threats. Furthermore, we integrate cyber insurance into our offerings to ensure that businesses can secure their operations and mitigate possible financial impacts from breaches. We believe that your company’s well-being is our mission. Together, through close collaboration and specialized expertise, we create a secure digital environment that enables businesses to thrive without the looming fear of cyberattacks.

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Eye Security

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