Azure Virtual Desktop Specialist (L3)

Overview

Main Responsibility

Responsibilities

• End to End Design and Implementation of Azure AVD solution as per the business environment.
• Engage in the migration project from Citrix to Azure AVD cloud.
• Implement new business requirement with proof of concept for Azure AVD.
• Configure and manage Azure subscription, Resource Groups and give permissions to users or groups on subscription and Resource Group level.

• Technical experience in Azure Active Directory (AAD), Azure Active Directory Domain Services (AADDS), Azure Kerberos & Azure AD Connect.
• Installation and configuration of Azure Networking (VNET/Subnets/NIC/NSGs) as per architecture.
• Provisioning of VMs in the respective subnets, Azure Compute (VMs/Availability Sets) as per design.
• Ability to work with command line implementation using PowerShell, Azure Modules.
• Ability to manage ARM templates and deploy azure resources with it.
• FS Logix Profile Containers configuration on VM Cluster, Azure Storage account File share
• Host Pool creations using ARM/Terraform templates.
• Write PowerShell scripts that can help to automate minor tasks.
• Use Azure Monitor and Insights to monitor the performance of all the azure components.
• Configure and Use Azure Log Analytics and write KQL queries to get the reports.
• Engage in writing KQL queries to fetch reports and logs from Azure Log Analytics that can be used to troubleshoot issues.
• Manage Autoscaling in the AVD environment using management tools like Nerdio.
• Implement the process for the deployment of software updates, patches, and new applications on AVD and other relevant tools.
• Work closely with the AVD, M365 and Network implementation team to ensure seamless integration of business applications.
• Implement best practices on AVD with Microsoft Windows 10/11 Multisession OS and familiarization with profile management for best performance, reliability and optimize the cost.
• Prepare AVD support related documentation. SOP for technical processes to help the new team members.
• Perform daily health, check Scripted/Manual to ensure uptime and availability of AVD related services.
• Analyzing, troubleshooting, and fixing complex issues in mixed enterprise environments
• To create AVD support related documentation. SOP for technical processes to help the new team members.
• Manage GPO specific to AVD OUs for security hardening and automation.
• Administration, Monitoring & manage application deployment using MSIX package, SCCM/Tanium packages using FSLogix app masking feature and keep golden images up to date.
• Managing Windows infrastructure technologies.
• Technical Support which mainly includes working on break fixes, production down, deploy and upgrade the environments, troubleshooting end user issues.

Qualifications

• Multi-skilled technical expert with comprehensive experience of designing and deploying Microsoft Azure Virtual Desktop solutions.
• At least 5 Years of related experience in an IT support organization with 1000+ users management through Azure Virtual Desktop (AVD)
• Desktop Support specialist with good experience in Package and sequence applications for deployment within Azure Virtual Desktop environments as well physical desktop.
• Experience in SCCM, GPO, customizing installation scripts and configurations to ensure compatibility with AVD.
• Hands on experience in Windows infrastructure technologies in Azure and on-premises infrastructure.
• Flexibility to work in the shift to provide end user 24X7 support.

Essential skills

• • AVD & Windows 365, M365 technical Expertise & Implementation.
  • Design solution for new requirement with technical presentation.
  • Azure Active Directory and Active directory
  • Application Packaging – MSI/APP-V/MSIX
  • ARM Templates, Azure Automation.
  • FlexApp, Nerdio, Applayer, Intune, AppAttach, SCCM
  • Azure Data Analytics.
  • Power Shell, Azure CLI, VB Scripting, U-SQL

Experience

minimum 8 years experience