Controls Implementation Manager

Summary

As a Controls Implementation Manager, you will report to the Senior Controls Implementation Manager and lead the implementation of critical controls across 1LOD and 2LOD teams. You will ensure their sustainability, aligning with Experian's risk appetite and driving continuous improvement. You will embed controls into business processes and help develop control frameworks.

Role responsibilities:

• Manage the implementation and sustainability of critical controls across the enterprise, ensuring delivery aligned with priorities.
• Provide line management and coaching to a team of two Control Implementation Leads, building capabilities to accomplish successful outcomes.
• Partner with global and regional leaders to develop and execute control improvement plans that close gaps and enhance control quality and coverage.
• Deliver expert guidance and challenge to 1LOD and 2LOD teams, advocating controls as enablers of risk management and ensuring clear roles and responsibilities.
• Monitor progress and resolve blockers through structured planning, reporting, and partner engagement, ensuring a consistent and sustainable control environment.
• Support transformation programs by contributing to the development of future-state control frameworks, policy agreement, and risk maturity improvements.

• Education: Bachelor's degree in Business Administration, Finance, Accounting, Engineering, or Information Systems. A Master's degree or certifications as ideal.
• 6–10 years of professional experience in risk management, internal controls, or audit functions, including 2–3 years leading transformation programs or implementing control frameworks.
• Hands-on experience designing, implementing, and testing controls, with working knowledge of COSO and ISO 31000 frameworks; experience using RSA Archer is considered an asset.
• Track record in process design and execution within complex, global environments, including cross-functional and cross-regional collaboration.
• Demonstrated ability to analyze risk and control data, identify trends, and produce quantitative insights for senior-level decision-making.
• 5+ years of experience managing multiple concurrent workstreams across time zones, applying structured problem-solving and analytical methodologies.
• Background in consulting or technology-driven organizations, with direct involvement in continuous improvement, change management, or program delivery projects.

• Benefits/Perks:

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

• This is a fully remote job opportunity.
• Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian’s people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Our 21,700 employees across 30 countries are dedicated to innovation and creating opportunities for a better tomorrow. Recently ranked the fifth-best company to work for in Costa Rica, we prioritize inclusive culture, employee well-being, and career development. Join us at www.experian.com/careers to be part of our team.