Product Manager

At Everway (formerly n2y/Texthelp), our goal is to lead the world in Neurotechnology software, helping transform the way we understand and are understood.

We’re a global community of over 550 team members spanning seven countries, including the UK, USA, Norway, Denmark, Sweden, Australia, and New Zealand. By understanding and addressing the unique needs of each individual, we're creating a world where differences are recognized and valued. A world where everyone can thrive.

We can only achieve our goals and continue to grow by having high performing people in our team, people who share our goals and are passionate about our mission. We pride ourselves on our core values that are embedded within our culture. These are to be curious, have courage, and commit fully.

Join us at Everway - together, we can unlock the full potential of every mind.

About the role

The Product Manager (AI) is responsible for managing Everway’s innovative AI-powered products from ideation through launch and ongoing improvement. You will bridge strategic vision with hands-on execution, ensuring our AI solutions align closely with customer needs, educational standards, and business objectives.

You will collaborate closely with engineering, UX/UI design, marketing, and sales teams to deliver impactful AI-driven experiences. Additionally, you will mentor and guide junior product team members, fostering best practices in product management and Agile methodologies.

Main Responsibilities

Thought Leadership

• Maintain deep expertise in AI/ML trends, EdTech innovations, and special education standards.
• Regularly share industry insights and best practices to inform strategic product decisions.

Mentorship

• Provide mentorship and guidance to junior Product Managers and cross-functional team members.
• Foster continuous learning and professional growth in AI product management practices.

Product discovery

• Define and prioritize AI product features based on market research, customer feedback, and strategic business objectives.
• Develop and manage an AI-specific product roadmap aligned with Everway’s overarching vision.
• Conduct competitor analysis and market assessments to identify opportunities and inform decisions.
• Collect and interpret performance metrics and KPIs, utilizing data to refine product strategies.

Product delivery

• Clearly document AI product features and user stories, ensuring alignment with technical feasibility.
• Act as primary liaison between AI engineering and product leadership, managing structured backlogs and facilitating Agile ceremonies (stand-ups, sprint planning, retrospectives).
• Continuously improve Agile processes, enabling rapid iteration and validation of AI hypotheses using Explore–Expand–Extract methodologies.
• Ensure timely, high-quality delivery of AI-powered product enhancements.

Stakeholder management

• Collaborate effectively with cross-functional teams (engineering, UX/UI, marketing, sales) to ensure seamless product development and clear communication.
• Serve as the primary point of contact for stakeholder feedback, integrating input from educators, administrators, and internal teams into product evolution.
• Create and disseminate clear product communications including user guides, release notes, and training materials to support internal and external adoption of AI-driven features.

Essential Criteria

• Proven track record of driving successful outcomes in product management, program management, or product operations, particularly with AI/ML or data-driven products.
• Demonstrated leadership and mentorship capabilities.
• Strong technical acumen with experience managing technical product teams.
• Exceptional analytical and strategic thinking skills, leveraging metrics for informed product decisions.
• Experience with Agile methodologies and familiarity with AI/ML workflows, including model training and deployment.
• Outstanding communication skills, adept at translating complex technical concepts into accessible narratives for diverse audiences.
• Highly collaborative approach with proven effectiveness working across multiple cross-functional teams.

Desirable Criteria

• Experience within EdTech or K-12 education sector.
• Familiarity with analytics tools (Google Analytics, Pendo).
• UX/UI design knowledge or experience creating engaging user experiences.
• Experience managing project timelines and creating detailed product launch plans.
• Strong data-driven mindset, prioritizing product decisions based on quantifiable user insights and business outcomes.

Join our team and enjoy a competitive salary with bonus opportunities, flexible work schedules, and comprehensive health and wellness benefits. We offer flexible time off plans, career growth through development programs, and a collaborative, innovative culture where your ideas matter. Ready to make an impact? Apply today and be part of a company that invests in your success!

We are committed to providing a Drug-Free Workplace for all employees.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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