Senior DevOps & IT Operations Engineer

EverOps is the most trusted consulting partner to technology-driven organizations. We solve complex technical challenges by embedding elite engineers and proven processes that ensure outcomes across DevOps, IT and Security operations. Since 2012, we have empowered companies like Coinbase, Snowflake and Zendesk to become the leading brands you know today.

EverOps is looking for a Senior DevOps & IT Operations Engineer who combines infrastructure automation expertise with hands-on experience in enterprise IT operations. This hybrid role is ideal for a versatile engineer who is comfortable rolling up their sleeves to manage cloud infrastructure and improve endpoint management systems across Windows and macOS fleets. You'll thrive here if you enjoy autonomy, solving diverse technical challenges, and working in environments where no two days are the same. You'll be joining our fully remote, U.S.-based Virtual Operating Center and collaborating with a team of dynamic engineers who are eager to support your success.

Key Responsibilities:

• Build, scale, and maintain cloud infrastructure using modern automation tools and Infrastructure as Code

• Support client environments through a combination of DevOps best practices and hands-on endpoint management

• Work with tools like JAMF and Intune to administer, manage, and roll out new features across macOS and Windows fleets

• Expand the Mac software catalog using Munki and infrastructure as code

• Participate in customer and internal EverOps scrums, providing guidance and hands-on support

• Develop, monitor, and improve CI/CD pipelines, logging, and observability systems

• Deploy and manage applications and tools across cloud environments (AWS, GCP, or Azure)

• Continuously evaluate and introduce improvements to processes, tools, and systems

Qualifications:

• 5+ years of professional experience in DevOps, CloudOps, SRE, or hybrid IT/DevOps roles

• Solid experience administering and deploying systems via JAMF (macOS) and/or Microsoft Intune (Windows)

• Familiarity with Munki for macOS software packaging and deployment

• Hands-on experience with Infrastructure as Code (Terraform, CloudFormation, or similar) • Proficiency in scripting or programming (e.g., Python, Bash, Golang, or Ruby)

• Cloud platform experience with AWS, GCP, or Azure

• Experience with automation tools such as Ansible, Packer, Chef, etc.

• CI/CD expertise with tools like GitHub Actions, Jenkins, Argo CD, etc.

• Working knowledge of Docker, Kubernetes, and container orchestration

• Monitoring and observability tooling experience (e.g., DataDog, Prometheus, ELK, Splunk)

Preferred Skills:

• Experience with enterprise IT operations in SaaS or startup environments

• Familiarity with Redshift or other AWS data tools

• Advanced knowledge of Windows and macOS system internals and deployment best practices

• Relevant industry certifications (AWS, Microsoft, JAMF, Google Cloud, etc.)

• Passion for learning and sharing knowledge across domains