EveriseEV

Director of Payroll

Everise is a global leader in customer experience, known for enhancing client interactions through innovative solutions in multiple industries, particularly healthcare.

Everise

Employee count: 5000+

United States only

Company Overview

Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!

Position Purpose:

The primary purpose of the Director - Payroll position is to act as a subject matter expert responsible and accountable for managing all payroll processes, ensuring compliance with applicable federal, state, and local payroll regulations. This position is also responsible for overseeing the preparation, and disbursement of all payroll outputs. The Payroll Director will partner closely with internal stakeholders including finance/accounting, human resources, and company employees to disseminate payroll information accurately and according to schedule.

Job Requirements:

  • Responsible for managing day-to-day payroll operations for multi-state payroll including disbursement of garnishments, benefits, and taxes consistent with all applicable wage and hour laws
    • Works closely with accounting to ensure all payroll outputs are funded on-time
    • Responsible for adherence to all governmental reporting and regulations and maintenance of sound control processes to protect company assets and advise management of needed actions
    • Oversee multiple Payroll Audits (401k, etc.) while maintaining effective business relationships with external firms, including the IRS and other taxing agencies, auditors and other vendors – including but no limited to, WC, PWC, etc.
    • Oversees the payroll tax functions and signs off on quarterly and annual payroll tax filings
    • Mentor, manage and supervise the centralized payroll team
    • Develop and maintain process maps, and documentation regarding payroll processes Implement controls and the appropriate “checks and balances.”
    • Collaborate closely with ERP team on upgrade, maintenance, and enhancement of Workday Payroll
    • Oversee the payroll activities related to account reconciliation, monthly variance analysis, payroll accruals, and journal entry review
    • Process all pay inputs and processing for Executive Team
    • Develop appropriate controls and continued auditing of adherence to said controls, as department grows
    • Maintain communication and strong relationships with HR, and Accounting/Finance to review cross-departmental impacts, strategy, and reconcile data sharing related to payroll
    • Recommend and implement changes leading to best-practice operations
    • Set a tone of collaboration among the payroll team, stakeholders, and cross-functional teams to provide a high level of customer service
    • Monitor the accurate processing of staff appointments, transfers, promotions and terminations within the Payroll Department
    • Manage regular preparation of relevant payroll reports for Senior Management, Human Resources and Finance departments as well as governmental agencies on a weekly, monthly, quarterly or year-end basis as applicable
    • Lead implementation of various payroll integrations, to reduce manual errors and automate certain pre and post payroll tasks
    • Generate various payroll reports for accounting and operations purposes as requested
    • Continuously improve existing process to reduce processing times and costs, including processes around acquisitions and integrations, while ensuring a high degree of accuracy and precision
    • Handle escalations and urgent service requests
    • Audit and review all payroll invoices for the department
    • Special projects as assigned

    Qualifications:

    • Dynamic and dependable
    • Should be able to work with minimal supervision
    • Ability to work under pressure
    • Quick thinker and problem-solving skills
    • Excellent interpersonal and communication skills
    • Ability to manage team needs and requirements, mentor them and infuse a teamwork ethic.
    • Integrity and drive
    • Energetic and Enthusiastic
    • Prompt and fast paced
    • Attention to details
    • BS or BA in Finance, Accounting, Human Resources or Information Systems
    • Experience: 5 - 7 Years of experience in payroll systems and supervision or a combination of education and related experience
    • Thorough knowledge & experience of US and International Payroll systems
    • Capable of discretely handling confidential information

• Experience in Workday Payroll

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.

About the job

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Posted on

Job type

Full Time

Experience level

Director

Location requirements

Hiring timezones

United States +/- 0 hours

About Everise

Learn more about Everise and their company culture.

View company profile

Everise is at the forefront of delivering happiness to millions of customers globally by providing exceptional customer experience solutions. With over 12 years of experience, Everise supports a multitude of partners in various sectors, including healthcare, logistics, travel, and technology. The company excels in integrating partners' call centers, allowing for rapid staffing, comprehensive support in scheduling, billing, and facilitating virtual health interactions. This capability is exemplified in their dedicated teams referred to as "champions," who are tasked with enhancing customer interactions through personalized and knowledgeable service.

Within the healthcare industry, Everise has developed extensive expertise, particularly in health insurance, member management, and provider services. They supply licensed agents capable of assisting with everything from sales and policy modifications to handling claims and addressing benefits inquiries. By employing advanced technologies and methodologies, Everise ensures that both their partners and customers receive tailored, responsive service. Their commitment to exceptional experiences is underscored by various awards acknowledging their quality of service, including recognition as one of America's Greatest Workplaces for Women and Diversity. This dedication to excellence and partnership allows Everise not only to improve customer satisfaction but also to drive success for businesses across key markets.

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Everise

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Everise hiring Director of Payroll • Remote (Work from Home) | Himalayas