Join Everise as a Customer Service Representative to provide outstanding service to customers regarding products and services, resolving issues and increasing trust and satisfaction. Experience in customer service, preferably in the healthcare industry, required. Bilingual skills a plus.
Requirements
- 1+ years of experience in customer service required
- Stable work history
- Professional appearance
- Strong detail orientation and excellent communication/listening skills
- Ability to pass all skill assessments including demonstrated experience with Microsoft applications
- Bilingual (Spanish/English) skills a plus
- Demonstrated passion for excellence with respect to treating and caring for customers especially senior citizens
- Strong decision making and analytical abilities
- Ability to identify customer needs and clearly articulate products and services
- Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime
- Highly developed sense of integrity and commitment to customer satisfaction
- Ability to type a minimum of 30 WPM
- Be a team player
