Everfield is seeking a Support Lead to oversee the delivery of its portfolio Support programme, driving operating-ratio improvements across the cohort and presenting results to the senior team. The role requires operational leadership experience in Support within software businesses, a strong grasp of P&L concepts, and comfort engaging CEOs on cost optimisation.
Requirements
- Operational leadership experience in Support within software businesses
- Strong grasp of P&L concepts
- Comfort engaging CEOs on cost optimisation
- Track record of delivering measurable cost or efficiency outcomes in Support
- Comfort presenting results and recommendations to senior executives
- Hands-on with AI tools
