Director, Business Development

Everest Clinical Research (“Everest”) is a full-service contract research organization (CRO) providing a broad range of expertise-based clinical research services to worldwide pharmaceutical, biotechnology, and medical device industries. We serve some of the best-known companies and work with many of the most advanced drugs, biologics, and medical devices in development today.

Everest has been an independent CRO since 2004 with a strong foundation as a statistical and data management center of excellence. Building on this foundation, Everest has successfully developed and established itself as a full-service CRO. Everest’s headquarters are located in Markham (Greater Toronto Area), Ontario, Canada with additional sites in Bridgewater (Greater New York City Area), New Jersey, USA, Shanghai (Pudong Zhangjiang New District), China and Taipei, Taiwan.

Everest is known in the industry for its high quality deliverables, superior customer service, and flexibility in meeting clients’ needs. A dynamic organization with an entrepreneurial origin, Everest continues to experience exceptional growth and great success.

Quality is our backbone, customer-focus is our tradition, flexibility is our strength…that’s us…that’s Everest.

To drive continued success in this exciting clinical research field, we are seeking committed, skilled, and customer-focused individuals to join our winning team as a Director, Business Development remotely from a home-based office in the USA in accordance with our Work from Home policies or in our Bridgewater, New Jersey, USA on-site location.

The Director, Business Development is responsible for sourcing new client and project bid opportunities, promoting Everest’s high-quality service offerings to targeted clientele, and working with our proposals team to delivered tailored budgets and proposals to drive new project wins and meet our client’s and Everest’s business needs.

JOB ACCOUNTABILITIES:

1. Source new client and project opportunities aligned to Everest’s value proposition.
2. Research databases to identify new leads, and proactively reach out to new potential clients.
3. Seek and win new work with existing clients by working with Everest’s client cluster/account leaders to identify new opportunities.
4. Support the addition/expansion of new services to existing clients working with Everest client cluster/account leaders.
5. Achieve assigned sales targets.
6. Lead in the identification, preparation, and participation in targeted conferences and trade shows to promote actively Everest’s services and capabilities.
7. Respond in a timely manner to client and potential client inquiries and requests.
8. Work strategically to cultivate long-term, trust-based relationships with new and existing clients, developing in-depth knowledge of their organization, needs/issues, and competitive landscape.
9. Present and discuss Everest’s company capabilities effectively.
10. Maintain increasing functional and technical knowledge of all Everest services for appropriate cross-sell opportunities and expansion of services provided.
11. Work strategically to cultivate long-term, trust-based relationships with new and existing clients, developing in-depth knowledge of their organization, needs/issues, and competitive landscape.
12. Ensure appropriate delivery and pricing strategies, solutions, resources are proposed to address customer needs.
13. Coordinate with contracts and proposals team members, and Everest functional leaders to develop effective and tailored requests for information (RFIs) and requests for proposals (RFPs).
14. Work with operations and functional leaders/SMEs to prepare and deliver project-specific content to address client’s specific questions/concerns for bid defense presentations.
15. Drive completion of contractual documents coordinating with contracts and proposals team members.
16. Work with Everest senior commercial leaders to build, develop and continuously improve the business development function with additional performance objectives such as:
    1. Definition and implementation of key sales processes, procedures, templates/reusable assets, and SOPs where applicable
    2. Analysis, selection, and roll-out of sales systems and market intelligence tools
    3. Development of improved sales materials, contract templates, bid defense materials, and other sales/marketing collateral
    4. Implementation and maintenance of sales operational metrics, and continuous improvement in metrics performance

QUALIFICATIONS:

1. Must have at least a bachelor’s or master’s degree in science, business or related fields
2. Requires 6-10 years experience in business development or sales in the clinical research industry working for a Clinical Research Organization.
3. Successful results winning business with sponsor pharmaceutical and biotechnology companies.
4. Very good industry reputation with a wide customer base of contacts.
5. Proven experience in leading direct and cross-functional teams to optimize performance and contributions.
6. Exceptional people management skills with ability to interact successfully and communicate effectively with personnel at all levels within the organization and with client contacts.
7. Exceptional written communication and presentation skills.
8. Travel level specification: this position may require up to 50% business travel.