IT Administrator

This is a fully remote opportunity based in the Americas or Europe.

At EngFlow, we help developers save time by accelerating software builds and tests. Our cloud-based, distributed service optimizes developer workflows through remote execution and caching, improving efficiency, productivity, and product quality.

Backed by top investors, EngFlow is redefining how companies build software and ship well-tested products. Our solutions speed up builds by a factor of 10 or more, while our observability platform provides actionable insights for optimization. Founded by key contributors to Bazel, we build tools that empower engineering teams—from startups to Fortune 500 companies—to enhance developer velocity and improve build performance.

Learn more about our mission, culture, and team: EngFlow | Video

As an IT Administrator, you’ll work with the Security and Engineering teams to manage IT systems and ensure smooth daily operations. Your focus will be on asset management, user accounts, and security, supporting a fast-paced, distributed team.

Key Responsibilities:

• Asset Management: Manage hardware (laptops, monitors) and software (licenses, subscriptions) across the organization. Maintain IT inventory and coordinate procurement, repairs, and returns.
• User Identity Management: Oversee user accounts, access permissions, and authentication for internal systems (e.g., Google Workspace, IaaS providers). Support new hires with onboarding.
• Security Support: Assist with endpoint protection, encryption, and firewall configurations in collaboration with Security and Engineering teams.
• Engineering Support: Provide technical support for development tools and environments, assist with system updates, and ensure minimal downtime.
• Day-to-Day IT Support: Resolve technical issues across hardware, software, and network connectivity. Monitor and maintain system performance.
• Documentation Training: Maintain IT documentation, create user guides, and provide training on new tools and security practices.

Requirements

• 2-4 years of experience in IT support or administration, ideally in a fast-paced or startup environment.
• Familiarity with asset management, account provisioning tools, and IT ticketing systems.
• Proficiency in Windows, macOS, Linux, and cloud platforms (e.g., AWS, GCP).
• Strong knowledge of security best practices (VPNs, MFA, endpoint protection).
• Experience with tools like Jamf, Intune, Okta, Google Workspace, and Docker.
• Excellent problem-solving, communication, and organizational skills.
• Ability to work independently and manage multiple priorities.
• Bonus Skills:
• Experience with scripting (BASH, Python) or automation tools (e.g., Ansible).
• Relevant certifications (CompTIA A+, ITIL, Security+).
• Familiarity with DevOps and engineering environments.

Benefits

We offer comprehensive medical, dental, vision benefits, 401k/pension, parental leave and generous vacation. The team is fully remote but we enjoy meeting together several times a year at exciting destinations throughout the world. We value getting the work done and having fun while doing it, and have done numerous fun team events such as chocolate, whisky, and tea tastings, monthly team games, escape the room, and other fun events.