Product Operations Associate - Internship

EnergyCAP, LLC is an industry-leading and award-winning software company focused on energy and sustainability management. EnergyCAP is trusted by 10,000+ Energy and Sustainability professionals across the country to be their single source of truth for financial-grade, actionable data to better manage resources, reduce carbon, and drive savings. If you’re looking for a role that enables you to do what you do best while making the future more sustainable, this is the role for you!

Our core values are: Accountability, Impact, Innovation, Integrity, and Teamwork.

Build a more sustainable future with us! Visit www.EnergyCAP.com to learn more.

About the Role

Do you spend your free time in Claude Code? Do you try every new model the day it drops to vibe-code your way through life? Do you have more conversations with Claude than with most humans you know? And do you want a chance to turn those instincts into an actual job?

We'rehiring a Product Operations Associate to help our product team build, deploy, andmaintaina growing fleet of AI agents that make us faster, sharper, and more focused on the work that matters. This is a junior role designed for someone early in their career who is genuinely fluent in modern AI tools — not someone who has read about them, but someone who uses them constantly and naturallyreachesan LLM beforereachinga spreadsheet.

You'llsit inside the product organization and serve as the connective tissue between product managers, designers, engineers, and the rest of the company.You'llhandle the classic Product Ops responsibilities — backlog hygiene, analytics, release coordination, internal training, documentation — but with a twist: wherever possible,you'llbuild agents to do the work for you, then teach the rest of the team how to use them. Think ofyourself lessas a coordinator and more as a force multiplier with a Claude API key.

What You'll Do

• Build andmaintaininternal AI agents and automations that handle recurring product team workflows — backlog grooming, release note drafting, customer feedback synthesis, ticket triage, competitive research, and whatever else we can offload to a well-prompted model

• Own backlog and roadmap hygiene across Jira and Confluence, using a mix of human judgment and AI-assisted tooling to keep tickets clean, prioritized, and traceable

• Run product analytics and reporting — pulling usage data, surfacing trends, and packaging insights for PMs and leadership in formats people willactually read

• Coordinate releases and communications, including release notes, internal enablement materials, and customer-facing summaries, with AI doing the first draft and you doing the editorial polish

• Train the organization on AI tooling — develop internal playbooks, run "lunch and learn" sessions, and help non-technical teammates get comfortable using Claude, Claude Code, and our internal agents in their daily work

• Maintain product documentation in Confluence, keeping our DUX2 space and related areas current, organized, and discoverable

• Support customer feedback loops by aggregatingsignalfrom Intercom, Fireflies, and other sources into structured insights the product team can act on

• Identifyopportunities for new automations and prototype them quickly. If you find yourself doing the same thing twice, your next move is to build the agent that does it the third time

• Participate in product team rituals — sprint planning, retros, prioritization exercises — and help make them more efficient with the right tooling

What You'll Bring

• Genuine,demonstrablefluency with modern AI tools. Youdon'tjust have a ChatGPT account — you have opinions about model releases, prompting techniques, agent frameworks, and which tool is best for which job

• Hands-on experience with Claude, Claude Code, Cursor, or similar AI coding environments, ideally with personal projects, side projects, or "vibe-coded" experiments you can talk through

• Comfort with light scripting and configuration — Python, JavaScript, YAML, Markdown, MCP servers, API calls. Youdon'tneed to be an engineer, but you should be unafraidofa terminal

• Strong written communication and a senseforwhat makes documentation useful versus useless

• Curiosity and self-direction — you find the next thing to automate before someone tells you to

• Familiarity with Jira, Confluence, and modern SaaS product workflows, or the ability to learn them quickly

• Analytical mindset with the ability to pull, interpret, and present data without needing extensivehand-holding

• Collaborative working style —you'llbe embedded across product, design, engineering, and customer-facing teams

• High attention to detail balanced with a bias toward shipping

• Adaptability in a fast-moving environment where the tools and workflows changefrequently

• Associate or Bachelor'sdegree preferred, or equivalent relevant experience. Bootcampgrads, career-switchers, and self-taught builders with strong portfolios are encouraged to apply

WhyEnergyCAP?

AtEnergyCAP,we'remore than a software company —we'rea team of innovators, problem-solvers, and sustainability advocates. We help organizations unlock actionable insights that drive efficiency and environmental impact. Here, your success directly contributes to a cleaner, smarter energy future.

You'llthrive in a culture that values growth, creativity, and collaboration — with the freedom to take initiative, experiment withnew ideas, and grow your career.

Pay Range:$24/hour for a three-monthinternshipwith the possibility of transitioning to a full-time position.
Pay iscommensuratewith experience, knowledge, skills, and abilities.

WhyYou’llLove Working Here
AtEnergyCAP, we invest in you—personally, professionally, and beyond.Here’show we support your growth, balance, and well-being:

🌱Health & Wellness

• 100% company-paid Health, Dental & Vision coverage for you, plus competitive cost-sharing for your family

• Company-paid Life & LTD Insurance for peace of mind

• Adoption Grants and paid leave to support your growing family

• Wellness program offerings designed to strengthen your physical and mental health and overall well-being

💰Financial Security

• 401(k) with a 3% company match—helping you plan confidently for the future

• Monthly Connectivity Stipend so you can work seamlessly from anywhere

🚀Growth & Development

• EmergeneticsDevelopment Program to help you understand andleverageyour strengths

• Tuition Assistance to fuel your continued learning and career growth

❤️Community & Balance

• Flexible Time Off so you can recharge and enjoy life outside of work

• A remote-first workplace that offers balance and flexibility, with theoptionto connect in-person at our offices

• Charitable contributions & matched giving to amplify your impact

• Paid community service hours—because giving back matters

EnergyCAP is a proud equal opportunity employer, committed to hiring and developing individuals from diverse background and experiences. We value and consider applications for all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law.

EnergyCAP will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email HR@energycap.com.

Please click HERE to view the mandatory Federal Applicant Laws that apply to your employment rights.

Note: We are currently not sponsoring VISAs.