Deadline Date: Wednesday 19 June 2024
Requirement: Principal Assistant Contracts and Support - BSO
Location: OFFSITE
Note: Please refer to your Subcontract Agreement, article 6.4.1.a, which states “Off-Site Discount: 5% (this discount is applicable to all requirements, and applies when the assigned personnel are permitted to work Off-Site, such as at- home)". Please be sure to price this discount in your overall price proposal when submitting bids against off-site RFQs
Total Scope of the request (hours): 836
Required Start Date: 25 July 2024
End Contract Date: 31 December 2024
Required Security Clearance: NATO SECRET
Duties and Role:
Under the direction of the Deputy Chief of ACQ – Business Change and Operations and Principal Contracting Officer, under the direct supervision of Head Business Support Office, the candidate will perform duties such as the following:
- First line functional support for Acquisition users of EBA, resolving day-to-day operational problems in support of the Principal Contracting Officer/DCOA and EBA Business Support Office (BSO);
- Liaise with Second Line support (IT) to document functional requirements/errors of EBA through, and in conjunction with, the Principal Contracting Officer/DCOA and/or EBA BSO;
- With the Principal Contracting Officer/DCOA and EBA BSO, provide training to Acquisition/Requestors/external users of EBA/Neo; Create and maintain related training material;
- Maintain and control quality of Acquisition Master Data;
- Design and develop reports and dashboards, provide access control to Business Intelligence users, and provide expertise for the maintenance of metadata;
- Support User Acceptance Testing and provide assistance in upgrades and patch releases to the Acquisition EBA/Neo system;
- Provide technical and functional expertise to EBA/Neo Acquisition/Requestors/external users and related stakeholders;
- Support change process for introduction and integration of new functionalities, contribute to overall business processes improvements initiatives for Acquisition Directorate and NCI Agency;
- Support producing detailed Standard Operating Procedures (SOPs), business processes and other documentation, as needed, related to Acquisition processes used in EBA;
- Work independently without the need for supervision; supervise more junior staff when required;
- Support audit reviews as needed;
- Build strong relationships with other strategy and policy staff as well as System Functional Administrators inside and outside NCI Agency;
- Deputize for higher grade staff, if required;
- Performs other duties as may be required.
Requirements
Skill, Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- Higher vocational training in a relevant discipline with 4 years post-related experience. Or a secondary educational qualification with 6 years post-related experience;
- Excellent knowledge of incident management processes, and experience in this area
- Good functional knowledge of Acquisition related modules of Oracle E-Business Suite (iProcurement Purchasing, Advanced Procurement Suite);
- Good functional knowledge of Oracle E-Business Suite related modules: Finance, Human Resources, Logistics (Inventory, Order Management) and their integration with one another;
- Current experience and demonstrable skills in analysis, design, testing, implementation and support of ERP systems preferably based on Oracle E-Business Suite (EBS) version R12 or later;
- Proven track record in documenting business processes and procedures.
- Working in cross-functional teams.
Desirable Experience and Education:
- Working in the public sector;
- Prior experience of working in an international environment comprising both military and civilian elements.
- Knowledge of NATO responsibilities and organization
Language Proficiency:
- Most of the work of the NCI Agency is conducted in the English language