United States onlyThe Delivery Resource Manager is a strategic operations leader responsible for aligning staffing and skill capacity with Effectual's Commercial portfolio priorities. This role sits at the intersection of Sales, Delivery, HR, and Finance — serving as the operational engine behind our Commercial team's rapid growth trajectory.
Requirements
- Partner with Commercial Sales and Delivery leaders to align staffing supply with active project needs and pipeline demand across the commercial customer base
- Develop and maintain short- and long-term capacity forecasts by role, AWS skill set, and engagement timeline
- Build and maintain dashboards tracking utilization, bench time, billability, and hiring gaps specific to the Commercial portfolio
- Design and implement scalable resource management processes, templates, and tools tailored to support rapid Commercial growth
- Support project start-up and onboarding to ensure timely deployment of resources on commercial engagements
- Serve as a trusted advisor to executive leadership on Commercial utilization trends, capacity constraints, and scaling readiness
- Work closely with the Commercial Sales team to anticipate pipeline shifts and proactively plan for staffing needs before deals close
- Facilitate regular portfolio resource review meetings to balance competing priorities across commercial programs
- Build strong cross-functional relationships to improve transparency and accelerate decision making in a fast-moving sales environment
Benefits
- Medical, dental, and vision health insurances
- Short term disability, long term disability and life insurances
- 401k with Company match
- Paid time off (PTO)
- Paid time off for major holidays
