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EcotrakEC

Product Marketing Manager

Ecotrak is a facility management SaaS platform that helps multi-site businesses manage assets, repairs, and maintenance through data-driven insights and automation.

Ecotrak

Employee count: 51-200

Salary: 100k-120k USD

United States only

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Who We Are at Our Core

At Ecotrak, we truly care about making life easier for the people who keep facilities running. That’s why, through our SaaS product, we’re changing the way repair & maintenance is done with automated equipment tracking, proactive insights, and streamlined warranty execution.

We believe in building strong relationships and getting things done right with our customers, facilities leaders, service providers, and everyone dedicated to keeping operations smooth and steady.

As we say around here, we care for the people using our technology just as much as we care about making it. If you’re ready to join a crew of hard-working, down-to-earth people rapidly changing an industry for the better, you’ll fit right in.

This role is open to both remote and hybrid candidates. If you’re located near our Irvine, CA headquarters, we’d especially love to have you join us in a hybrid setting and be part of the energy and collaboration of our in-office team.

Your Role in Keeping Things Running

As our Product Marketing Manager, you’ll be the connective tissue between our product and the market—translating what we build into compelling stories that drive adoption, retention, and growth. You’ll own the full product marketing lifecycle: from crafting release notes and launch plans to producing creative assets, videos, and campaign materials that hit every channel. This is a hands-on, execution-first role where your work will be seen, felt, and measured. You’ll partner directly with Product, Sales, and Customer Success to ensure every feature we ship lands with clarity, impact, and momentum.

What You’ll Get Done

Own Product Launches and Release Notes Communications

  • Own and publish Release Notes for every product and feature launch, ensuring customers, partners, and internal teams are informed clearly and on time.
  • Coordinate with Marketing team to develop and execute go-to-market (GTM) plans for new features and product updates from strategy through execution.
  • Coordinate with Product and Engineering to maintain a marketing-ready view of the product roadmap.
  • Ensure consistent messaging across every launch touchpoint: in-app, email, website, sales materials, and social.

Lead Marketing Campaigns from Idea to Impact

  • Plan, lead, and EXECUTE multi-channel marketing campaigns tied to product and feature releases.
  • Manage campaign calendars and ensure on-time delivery across email, social, paid, and content channels.
  • Partner with the broader marketing team to align messaging across inbound and outbound efforts.
  • Track and report on campaign performance, using data to optimize and improve with each launch.

Create Content & Marketing Materials

  • Produce high-quality marketing collateral including product one-pagers, flyers, sell sheets, case study templates, and presentation decks.
  • Script, produce, and edit product videos—including feature demos, explainer videos, and customer-facing content.
  • Own and update product-related website pages to reflect the latest messaging, features, and positioning.
  • Build and maintain a library of reusable sales enablement and marketing assets.
  • Partner with integration partners and ENTOUCH team (sister company) to develop and execute marketing materials, ensuring brand alignment and consistency across organizations.

Shape Positioning & Messaging

  • Develop and maintain clear, differentiated product messaging for each targeted industry that resonates with buyer personas - facilities managers, multi-location operators, and service providers.
  • Conduct customer and market research to inform positioning, personas, and value propositions.
  • Partner with Sales to arm the team with competitive insights, battlecards, and objection-handling tools.
  • Collaborate with Customer Success to surface customer stories and turn them into compelling proof points.
  • Collaborate closely with agency partners to develop high-quality materials, while also taking initiative to create compelling copy and assets independently when needed.

What You’ll Bring to the Crew

  • 4+ years of product marketing experience, with a minimum of 2+ years in a B2B SaaS environment.
  • Proven track record owning product launches end-to-end, from GTM strategy to execution.
  • Hands-on experience creating marketing materials including flyers, one-pagers, decks, video scripts, and web copy.
  • Strong writing skills with the ability to distill complex product capabilities into clear, compelling language.
  • Experience managing release notes, product communications, and customer-facing documentation.
  • Proficiency with marketing tools (HubSpot or similar CRM/marketing automation), design tools (Canva, Figma, or similar), and video editing software.
  • Analytical mindset—comfortable using data and metrics to evaluate campaign performance and inform decisions.
  • Ability to manage multiple projects simultaneously, prioritize, and thrive in a fast-moving startup environment.
  • Leverage AI tools and best practices to enhance content creation, streamline workflows, and drive more effective, data-informed marketing outcomes.

Who You’ll Work With

You’ll report to the Director of Marketing and work closely with Product, Sales, and Customer Success to ensure every launch, campaign, and piece of content reflects who Ecotrak is and what we stand for. You’ll be a key cross-functional collaborator across the company.

Why You’ll Love Working With Us

  • Competitive base salary: $100k–$120k, commensurate with experience

• Annual performance bonus

  • Medical, Dental, Vision, Life insurance, HSA and FSA

• 401(k) with 4% match

• Tuition reimbursement

• Unlimited PTO and paid holidays

  • Company swag & team-building events
  • Opportunities for career growth in a rapidly scaling company
  • More listed at Ecotrak.com/careers

As part of our commitment to compliance with federal regulations, Ecotrak uses E-Verify to verify the employment eligibility of all employees.

About the job

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Job type

Full Time

Experience level

Salary

Salary: 100k-120k USD

Experience

4 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About Ecotrak

Learn more about Ecotrak and their company culture.

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Ecotrak's journey began in 2018, born from the shared frustration of its founders, Matt Singer and Mike Snyder. With deep roots in restaurant finance and facilities management, they recognized a glaring gap in the industry: the lack of actionable data to support critical operational decisions. While businesses were drowning in repair bills and maintenance requests, they had little visibility into where their money was actually going or how to optimize their asset lifecycles.

Determined to change this narrative, they set out to build a solution that was more than just a ticketing system. They envisioned a platform that would put assets first, capturing granular data to drive smarter, more economic decisions. What started as a mission to help restaurant operators has since evolved into a comprehensive facility management platform serving a wide range of multi-site businesses, including convenience stores and grocery chains. Today, Ecotrak empowers facility teams to move from reactive firefighting to proactive planning, using AI-driven insights and automation to streamline operations and maximize profitability.

Employee benefits

Learn about the employee benefits and perks provided at Ecotrak.

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Casual dress code

Relaxed dress code policy.

Company events

Regular team building and social events.

Phone stipend

Monthly stipend for mobile phone expenses.

Paid time off and holidays

Generous paid time off and holiday schedule.

View Ecotrak's employee benefits
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Ecotrak

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