Staff Product Manager, Ecosystems

Who You Will Be Joining:

Our hive headquartered in Toronto is looking for a new Staff Product Manager to lead our partner integrations and lead ecobee’s participation in the Matter standards body! We are a team full of creative ideas with a passion for building world-class products and services and a drive to get things done.

You will bring your extensive knowledge and experience in platform integrations to develop and execute an ecobee-wide strategy for platform products; operating both near-term, to delivering impact almost immediately, as well as long-term, to ensure we’re putting platform thinking at the center of everything we do.

Ideally, you have worked in a product leadership role at a world-class organization (regardless of its size), leading teams that build & ship complex technical products. You’ve acted as a change agent, transforming and modernizing products and organizations to leverage 3rd party integrations to delight customers and drive operational efficiencies.

This role is open to being 100% remote within the US and Canada although our home office is in Toronto, Ontario. You may be required to travel to Toronto, Canada once per quarter for team and/or company events.

How you’ll make an impact:

• As a Staff Product Manager at ecobee, you will gain experience as a senior leader in a growing business.
• Partner with your peers in product and business development to develop, evangelize, and execute a platform strategy for each of ecobee’s businesses.
• Establish and execute a strategy for key standards, initially with Matter which governs interoperability across smart home devices.
• Work closely with some of the industry’s biggest device manufacturers, platform owners, and service providers to deliver a cohesive and delightful ecobee experience within our ecosystem, and within partner ecosystems.
• Lead the product discovery process by working directly with current and future customers, including, conducting interviews and research to define business requirements.
• Understand the customers that use the products today, why they do so and how can we make their lives better with product innovation.
• Define and execute on clear success metrics and support the team to achieve them.
• Track teams’ progress on set goals and milestones and provide regular updates to the management team on program status.
• Help the team navigate tough decisions by surfacing trade-offs and making a clear, rational recommendations

What You’ll Bring to the Table:  

• 5+ years of experience delivering highly successful and innovative platform strategies, partnerships and integrations.
• Deep understanding of, and experience with, standards body participation and governance.
• Demonstrated ability to negotiate and influence partner integrations to ensure a cohesive customer experience, aligned with corporate strategy.
• You have a proven track record of delivering highly impactful products to customers.
• You are a smart, curious, and analytical person with a bias for action.
• You have an insatiable thirst for knowledge and always seek to solve big problems.
• You are customer obsessed and understand how users use your products better than anyone else.
• You are a natural leader and in group settings your team looks to you for direction and decision making.
• You are comfortable in a highly technical environment and can understand the nuances of technical decisions.
• You thrive in a fast-paced, ambiguous, and high stakes environment.
• You are passionate about making a positive impact on the planet through your work.

Just so you know: The hired candidate will be required to complete a background check.

What happens after you apply:

Application review. It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status.

Interview Process:

• A 30-minute phone/video call with a member in Talent Acquisition.
• A first round 60-minute virtual interview with the hiring manager and one other ecopeep – expect technical, behavioural and situational questions.
• The second round of interviews will be four 1:1s with cross functional leaders.
• If your second-round interview goes well, you can expect a take home case study, which you get a week to work on – you'll then come in virtually to present your solution to the team