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eClerxEC

Web Designer Team Leader

Eclerx Services Ltd. offers business process management and technology solutions across various sectors, focusing on enhancing operational efficiency and enabling data-driven decision-making.

eClerx

Employee count: 501-1000

Philippines only

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Plans and coordinate, in conjunction with the other Associate Process Manager as required

 Drives Team Performance and achieve teams objective and score card Key Performance Indicators (KPIs) as determined by the management

 Overall responsible in supervising, training and development, safety and welfare of the designated team.

 Provides strong leadership, direction and mentoring, thereby fostering and sustaining co-operations and team spirits.

 Ensures compliance with all company rules and procedures and departmental work instructions, processes and systems. Etc.

 Set measurable and realistic KPIs, work standards and expectations, where appropriate, in line with company objectives and monitor and communicate these and progress against same. Regularly review, review and re-issue as required. Take corrective action where appropriate.

 Ensure structured and planned training and development for self and team to maximize skill levels, flexibility, absence cover etc. Provide timely and constructive feedback to the designated team.

 Ensures timely, full and accurate communication given by Management including Human Resources initiatives.

 Keep Senior Process Manager and other relevant managers, supervisors or head on relevant matters, problems and requirements.

 Ensures regular team briefings are held together and timely and accurate compliance with all administrative and reporting procedures and routines and that paperwork is forwarded to the relevant parties.

 Perform other duties which may be required by management from time to time

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

Philippines +/- 0 hours

About eClerx

Learn more about eClerx and their company culture.

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Eclerx Services Ltd. is a leading provider of business process management and technology solutions. The company specializes in offering data management, analytics, automation, and other technology-driven services to enhance operational efficiency. With a team of dedicated professionals, Eclerx focuses on helping clients across various industries improve their business outcomes through innovative solutions. The organization prides itself on its ability to combine industry-specific expertise with a deep understanding of advanced technologies to deliver meaningful insights.

The company operates on a global scale, reflecting its commitment to providing excellent service to a diverse client base. Eclerx's mission is to transform business processes by leveraging data and technology, ensuring that organizations can navigate and respond to the complexities of today's fast-paced market environment. Through its various service lines, Eclerx enables clients to adapt to changes, make data-driven decisions, and ultimately enhance their competitive edge in their respective markets.

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eClerx

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