We are seeking a dynamic and results-driven Business Development & Inside Sales Manager to lead our efforts in the Retail Vertical, focusing on clients in North America and/or Europe.
Requirements
- Develop and implement a robust business development strategy targeting retail clients in North America and/or Europe.
- Identify and prioritize high-potential accounts, understanding their business needs and digital strategies.
- Collaborate with cross-functional teams to align sales strategies with overall business goals.
- Utilize inside sales tools and techniques to identify, qualify, and generate leads for potential retail clients.
- Build and maintain a strong sales pipeline, ensuring consistent flow of opportunities to meet revenue targets.
- Conduct market research to identify trends, opportunities, and competitive insights within the retail sector.
- Engage with key decision-makers and stakeholders within target retail accounts, building strong relationships to understand their needs and pain points.
- Present eClerx tailored solutions that align with client priorities, positioning our services as the best fit for their digital transformation efforts.
- Maintain ongoing communication with clients, providing updates, insights, and value-added services to enhance customer satisfaction and loyalty.
- Research and analyze client priorities, digital strategies, and market trends to provide actionable insights for business development efforts.
- Monitor competitor activities and industry developments to stay ahead of market trends and adapt strategies as needed.
- Work closely with the sales, marketing, Product and Ops teams to ensure alignment and effective execution of business development initiatives.
- Regularly report on sales performance, pipeline status, and market insights to senior management.
- Support the eClerxDigital onsite Client Engagement Leads and Senior Management globally to anticipate and identify new opportunities and service areas.
Benefits
- Competitive salary and benefits package
- Flexible remote working environment with opportunities for professional development
