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eClerxEC

Senior Process Manager

Eclerx Services Ltd. offers business process management and technology solutions across various sectors, focusing on enhancing operational efficiency and enabling data-driven decision-making.

eClerx

Employee count: 501-1000

India only

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We are seeking a dynamic and results-driven Business Development & Inside Sales Manager to lead our efforts in the Retail Vertical, focusing on clients in North America and/or Europe.

Requirements

  • Develop and implement a robust business development strategy targeting retail clients in North America and/or Europe.
  • Identify and prioritize high-potential accounts, understanding their business needs and digital strategies.
  • Collaborate with cross-functional teams to align sales strategies with overall business goals.
  • Utilize inside sales tools and techniques to identify, qualify, and generate leads for potential retail clients.
  • Build and maintain a strong sales pipeline, ensuring consistent flow of opportunities to meet revenue targets.
  • Conduct market research to identify trends, opportunities, and competitive insights within the retail sector.
  • Engage with key decision-makers and stakeholders within target retail accounts, building strong relationships to understand their needs and pain points.
  • Present eClerx tailored solutions that align with client priorities, positioning our services as the best fit for their digital transformation efforts.
  • Maintain ongoing communication with clients, providing updates, insights, and value-added services to enhance customer satisfaction and loyalty.
  • Research and analyze client priorities, digital strategies, and market trends to provide actionable insights for business development efforts.
  • Monitor competitor activities and industry developments to stay ahead of market trends and adapt strategies as needed.
  • Work closely with the sales, marketing, Product and Ops teams to ensure alignment and effective execution of business development initiatives.
  • Regularly report on sales performance, pipeline status, and market insights to senior management.
  • Support the eClerxDigital onsite Client Engagement Leads and Senior Management globally to anticipate and identify new opportunities and service areas.

Benefits

  • Competitive salary and benefits package
  • Flexible remote working environment with opportunities for professional development

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior
Manager

Location requirements

Hiring timezones

India +/- 0 hours

About eClerx

Learn more about eClerx and their company culture.

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Eclerx Services Ltd. is a leading provider of business process management and technology solutions. The company specializes in offering data management, analytics, automation, and other technology-driven services to enhance operational efficiency. With a team of dedicated professionals, Eclerx focuses on helping clients across various industries improve their business outcomes through innovative solutions. The organization prides itself on its ability to combine industry-specific expertise with a deep understanding of advanced technologies to deliver meaningful insights.

The company operates on a global scale, reflecting its commitment to providing excellent service to a diverse client base. Eclerx's mission is to transform business processes by leveraging data and technology, ensuring that organizations can navigate and respond to the complexities of today's fast-paced market environment. Through its various service lines, Eclerx enables clients to adapt to changes, make data-driven decisions, and ultimately enhance their competitive edge in their respective markets.

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eClerx

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eClerx hiring Senior Process Manager • Remote (Work from Home) | Himalayas