Senior Manager, Solution Consulting

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.  

WHO WE ARE: 

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.  

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance. 

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”! 

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter.

TITLE: Senior Manager Solution Consulting

WHAT YOU’LL DO:

The Senior Solution Consulting Manager position is a critical member of the go-to-market team. Our Solution Consultants are experts in the Duck Creek product set and partner with Sales Directors to manage the sales process.

• Provide Solution Consulting (pre-sales) support on assigned opportunities; Collaborates with Sales Directors to develop and execute effective account strategies and sales campaigns that maximize the value of Duck Creek offerings.
• Develop and bring in-depth industry and product knowledge to identify client needs and align and communicate Duck Creek value propositions to them.
• Provide technical and functional expertise to sales staff and the customer through compelling sales presentations and highly engaging product demonstrations.
• Develop prospect and partner relationships by listening to, understanding, and anticipating customer needs as part of the sales process.
• Create and deliver custom demos based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or tailored product demo for the client.
• Participate in the Request for Proposal process, creating complete and compelling responses to customer questions and requirements.
• Assists the sales staff in assessing application of Duck Creek solutions to meet customer needs, create detailed business use cases, design and/or implementation specifications for complex products / applications / solutions.
• Provide feedback to Product Management and Engineering teams on product shortcomings, enhancements, and general market feedback.

WHAT YOU’VE DONE:

• Degree preferred or equivalent years of practical job experience in a similar function or role
• Minimum of 10+ years’ experience as software solution consulting, pre-sales, strategy/value consulting, product management, or implementation of core P&C claims software
• 5 years experience in Insurance Technology – detailed knowledge of the P&C industry and core systems (policy, billing, and/or claims, preferably a combination)
• Minimum of 5 years of experience within the UK insurance market, with a strong understanding of industry practices and regulations.
• In addition to UK experience, knowledge of Property & Casualty (P/C) insurance for London market and across the EMEA region is highly preferred.
• Ability to support clients in developing business cases and ROI analyses, including explaining and calculating the value of proposed solutions.
• Willingness to engage as an industry thought leader, maintaining an active and professional presence on social media platforms (e.g., LinkedIn).
• Strong and polished presentation skills with experience in complex sales situations
• Proven ability to learn new technology and product capabilities
• Proven ability to leverage and work across a team of high performing individuals and teams
• Proven ability to manage other individuals in delivery of key projects
• Proven ability to work in a fast paced environment with multiple projects in parallel
• Good organizational, multi-tasking, and time-management skills
• Ability to produce high quality, professional deliverables and written correspondence
• Preferred experience with positioning a SaaS value proposition
• Preferred experience identifying client needs and relating to ROI/business benefit statements
• Preferred management experience with team and project

WHAT ADDITIONAL INFORMATION YOU MAY WANT TO KNOW:

• Work Authorization: Legally authorized to work in the country of the job location
• Location: Remote
• Travel: up to 40%

WHAT WE STAND FOR: 

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems.  As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status. 

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/.

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Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.