United States onlyDriveWealth is a global B2B financial technology organization dedicated to democratizing access to financial independence around the world. Our mission is realized through an API-based platform, empowering our partners to offer seamless investing and trading experiences to clients worldwide, all from their mobile devices.
Our technology provides partners with a modern, extensible toolkit, enabling traditional investment workflows and innovative techniques like fractional share ownership. DriveWealth has evolved into a global platform offering trading of US equities, mutual funds, ETFs, fixed income, and options.
We seek enthusiastic professionals to contribute diverse perspectives and experiences to our Brokerage-as-a-Service platform. Our culture blends the pace and opportunity of a tech start-up with the impact, stability, and significance of Wall Street. We encourage creativity and experimentation while ensuring institutional-grade execution and regulatory compliance in everything we do. We value diversity and inclusion, celebrating the unique differences of our employees as we scale and grow together. We’re guided by operating principles grounded in accountability, teamwork, integrity, and solutions built to scale. Join us!
About The Role
As a Senior Site Reliability Engineer based in the US, you will enhance the reliability and performance of our Brokerage-as-a-Service platform during critical 7/24 operations. This role demands a proactive approach to managing technical challenges and system optimizations aligned with our global operational strategies.
What You’ll Do
- Support the SRE team in developing and implementing enhancements to support workflows, focusing on automation and efficiency improvements
- Handle technical escalations, troubleshoot complex FIX and API connectivity issues, and actively participate in on-call rotations during non-traditional hours to ensure rapid response and resolution
- Adhere to and administer incident and change management policies
- Coordinate incident resolution efforts and implement change management protocols to maintain and enhance system reliability
- Work closely with the Lithuania office to ensure smooth operation and alignment of SRE practices across time zones
- Coordinate Incident Post Mortems and RCA analysis
- Design, implement, and maintain comprehensive monitoring, logging, and tracing solutions (observability stack) to provide deep insights into system performance and user experience
- Partner with product and engineering teams to define clear Service Level Indicators (SLIs) and Service Level Objectives (SLOs), managing error budgets to ensure service reliability meets business needs
What You'll Need
- 3+ years in a senior SRE role or a similar position, demonstrating deep knowledge and expertise in site reliability engineering and operations
- Knowledge of FIX protocol and messages, ability to read FIX logs
- Familiarity with REST APIs and a strong understanding of API integration
- Proficient in Python and scripting for automation and system management, with a proven track record of developing and implementing automation solutions
- Expertise in SQL and transactional databases, including querying and troubleshooting
- Strong analytical and troubleshooting skills with a proven ability to identify and resolve technical issues through root cause analysis
- In-depth knowledge of core networking concepts including TCP/IP, routing, and DNS
- Familiarity with maintaining and troubleshooting systems within both cloud (AWS) and co-location (colo)
- Availability for flexible work hours and willingness to cover US markets trading sessions, including L2 on-call coverage
- Knowledge of change management processes and risk management
Nice to Have, But No Required
- Experience in the brokerage or financial industry
- Proficient with cloud services, particularly AWS, and knowledgeable about cloud architecture best practices, including IAM, EC2, S3, and DynamoDB
- Experience maintaining and supporting containerized systems, with familiarity in orchestration tools
- Knowledge of Infrastructure as Code (IaC) practices and tools such as Terraform or CloudFormation
- Ability to manage and troubleshoot job scheduling tools like Rundeck or Apache Airflow
- Advanced skills in managing containerized environments using Kubernetes and OpenShift
- Practical experience with Confluent Cloud, RedPanda for event streaming architectures
- Experience with API-based applications and a basic understanding of using the browser developer console for front-end debugging
Additional Notes: This role is critical for our continuous operations and requires a commitment to nighttime hours, aligning with the global nature of our financial services. Candidates must be prepared for intense collaboration periods and proactive communication across global teams.
Applicants must be authorized to work for any employer in the U.S. DriveWealth is unable to sponsor or take over sponsorship of an employment Visa at this time.
Compensation
Compensation package offerings are based on candidate experience and technical qualifications, as it relates to the role. These are identified and determined throughout your interviewing experience.
Please note: at this time, we are not able to hire in all states.
Benefits
- Competitive medical, dental, and vision insurance options
- Mental health resources
- Generous paid time off with observed holidays (varies per country)
- Paid parental leave for biological and adoptive parents
- Up to $2,500 or local equivalent each year to invest in continued education and personal development
- Up to $900 each year or local equivalent for fitness and wellness reimbursement
- Company-provided phone (varies by country)
- For HQ in-office employees, a daily lunch stipend, unlimited snacks, and engaging office space in the Financial District
- Pre-tax commuter benefits (US only)
- Employer 401K match (US only)
Benefit offerings vary based on country and are subject to change.
Equal Employment Opportunity
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at recruiting@drivewealth.com.
Agency Disclaimer
DriveWealth does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other organization location. DriveWealth is not responsible for any fees related to unsolicited resumes.
CA, MX + 1 more