United States onlyPE-backed start-up, DoseSpot is a dynamic and innovative leader in the electronic prescribing software market. We are on a hyper-growth curve at the intersection of the software and healthcare industries. We need great team members to capitalize on these opportunities and improve the healthcare experience for patients and doctors alike. DoseSpot has an exciting opportunity to join a fun and growing team, benefit from strong market tailwinds, and be part of an exciting opportunity to ensure mission-critical prescriptions are delivered on time and without error.
Position: Salesforce Administrator
Department: Operations
Reports to: Director of Business Operations
Level: IC-3 (Professional). For more information about our levels, please read here.
Employment Status: Full-time
FLSA Status: Exempt
Location: Remote
What we are looking for:
We’re hiring a Salesforce Administrator to join the Operations team. You’ll be responsible for administering the CRM system, provide user support and problem resolution for 50+ users, and assist in implementation processes (e.g. data import/export/updates, data migration, system customization, reports and dashboard creation, implementation of workflow and validation rules, training, etc). You’ll work cross-functionally to identify, develop and deploy new business processes and drive adoption of the platform.
What you’ll do:
Collaborate with stakeholders and our third-party vendor to proactively administer our salesforce instance
Self-manage to come up with pre sprint technical design and grooming activities
Ensure declarative implementation work meets user requirements and doesn’t degrade other business processes on the platform
Build and maintain custom objects/ fields, validation rules, layouts, reports, dashboards, profiles, permission sets, sharing rules, chatter groups, lightning flows, email templates to optimize business processes
Champion modular design, reuse, separation of concern, high cohesion and loose coupling
Employ industry best practices to ensure we are up to date on evolving CRM capabilities
Ensure developed solutions remain compliant with all applicable standards
Stay abreast of emerging technologies and how they can be applied to our company
Drive trainings related to changes made that impact DoseSpot team workflows
Drive admin activities to meet schedules and timelines
Manage organization license, costs in collaboration with finance and our Sales Force Account Managers
Maintain knowledge of latest releases and security concerns raised in each cycle for our implementation
Recommended Minimum Qualifications:Education and Experience: or any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the key responsibilities of the job.
Minimum of three (3) years of experience administering Salesforce organizations to meet business requirements
Salesforce.com App builder and Admin certifications are required
Experience in conducting gap analysis on existing processes and potential alternatives
Ability to use out-of-the-box SFDC functionality as well as building custom solutions or implementing app exchange applications
Experienced with workflows/ process builders and lightning flows
Experienced working with SOQL / SOSL Queries
Experienced with User Acceptance Testing (UAT)
Strong documentation and verbal/written communication skills
You’ll enjoy this role if:
You like a fast-paced work environment where no two days are the same
You want ability to grow with our organization and take on more responsibility over time
You understand the value that a quality CRM unlocks for all customer facing teams
Ownership and autonomy excites you!
Benefits:
🌍90+ person remote work environment with flexible scheduling to encourage work-life balance
✈️Remote Team Offsite
🤑Competitive compensation plus yearly bonuses
🌴A generous leave package including flexible time off policy that encourages team members to take time off to relax and recharge; plus 13 paid holidays, paid sick leave, and paid parental leave
💙100% Company paid premiums for Medical, Dental, Vision, STD, LTD, AD&D, and Life insurance for you and your family, plus a Company funded FSA & HRA of up to $2,000 annually
💰401(k) Company Match plus a Company Contribution for all team members each year to help build financial security even if they can’t participate right now
💸Generous Workspace Reimbursement – to help you optimize your remote workspace
🔗For more information on our benefits, please visit our benefits page.
Sponsorship:
All applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.
DoseSpot is an equal opportunity employer and we value diversity and inclusion. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation on the basis of race, color, ancestry, national origin, religion, sex (including sexual orientation, transgender status, and gender identity), pregnancy (including childbirth, lactation, and related medical conditions), age (40 or older), physical or mental disability, genetic origin, military service, veteran status, or any other protected status by federal, state, or local laws.
Applicants have rights under Federal Employment Laws:
Family and Medical Leave Act (FMLA) [https://www.dol.gov/agencies/whd/posters/fmla];
Equal Employment Opportunity (EEO) [https://www.dol.gov/agencies/ofccp/posters]; and
Employee Polygraph Protection Act (EPPA) [https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act]
CA and US only