DevRevDE

Senior Product Marketing Manager

DevRev is an AI-native platform that unifies customer support and product development, revolutionizing how companies engage with both their products and customers.

DevRev

Employee count: 201-500

IE and GB only

DevRev

DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.

Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.

Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.

Job Description

DevRev is hiring a Senior Product Marketing Manager in our London, UK office who will help shape the future of conversational AI at work, right now. Reporting to DevRev’s head of marketing, this individual will be a key senior leader on a global product marketing team, managing a team of four product marketers and helping shape our growing global marketing organization. Working closely with product, engineering, design, and sales leadership, this individual will play a critical role in defining, refining, and advancing DevRev’s marketing efforts, operating at the bleeding edge of conversational artificial intelligence, large language models, and the future of work.

Responsibilities:

  • Strategic Leadership: Lead the development and execution of product marketing strategies that drive demand and adoption of DevRev's AI-powered solutions.
  • Team Management: Mentor and guide a team of four product marketers, fostering a collaborative and high-performing environment.
  • Cross-functional Collaboration: Work closely with product, engineering, design, and sales leadership to align marketing efforts with product development and sales goals.
  • Messaging and Positioning: Define and refine DevRev's product messaging, ensuring clear and compelling communication of value propositions to target audiences.
  • Content Creation: Develop high-quality marketing materials, including website content, social content, blog posts, white papers, case studies, and presentations.
  • Market Analysis: Conduct ongoing market research and competitive analysis to identify opportunities and inform marketing strategies.
  • Go-to-Market Strategy: Develop and execute go-to-market plans for new product launches and feature releases.
  • Performance Measurement: Track and analyze key marketing metrics to measure the effectiveness of campaigns and identify areas for improvement.

Minimum Qualifications:
Outline the essential requirements that candidates must meet to be considered for the role.

  • 8 years of professional experience in software product marketing.
  • Three years managerial experience.
  • Outstanding leadership and project management abilities.
  • Strong problem-solving skills.
  • Experience working in fast-paced, agile environments.
  • Demonstrated comfort with ambiguity.
  • Outstanding written, verbal, and visual communication skills.
  • Demonstrated ability working cross-functionally with engineering, product, sales, and design teams.
  • Demonstrated knowledge of AI, large language models, machine learning, and related technical areas.

Preferred Qualifications
List additional skills, experience, or attributes that are advantageous but not required.

  • MBA or related advanced degree.
  • 10+ years of experience in software product marketing, with direct experience in AI, large language models, machine learning, or related fields preferred.

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.

That is DevRev!

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Job type

Full Time

Experience level

Senior
Manager

Location requirements

Hiring timezones

United Kingdom +/- 0 hours, and 1 other timezone

About DevRev

Learn more about DevRev and their company culture.

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DevRev is a pioneering company that merges the worlds of software development and customer support, providing a unique platform that places developers and customers at the heart of business operations. Founded in October 2020 by Dheeraj Pandey and Manoj Agarwal, the company has rapidly transformed how businesses interact with technology and customers through its innovative tools. DevRev’s flagship product, AgentOS, is designed specifically for the SaaS sector, allowing for seamless integration between support, product development, and growth teams. This product effectively reduces the reliance on multiple business applications by combining functionalities that traditionally required several platforms into one scalable and customizable solution.

The core mission of DevRev is to cultivate a culture of customer-centricity by enabling developers to engage directly with customer feedback and insights. This strategy not only enhances product development but also fosters stronger relationships with customers, empowering businesses to improve their services continually. By utilizing intelligent analytics and robust communication channels, DevRev ensures that businesses remain agile and responsive to market demands, ultimately delivering a superior customer experience. As of now, the company serves over 1,000 clients and has raised significant funding to further enhance its offerings.

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