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DevRevDE

Manual QA Engineer

DevRev is an AI-native platform that unifies customer support and product development, revolutionizing how companies engage with both their products and customers.

DevRev

Employee count: 201-500

Philippines only

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DevRev

At DevRev, we’re building the future of work with Computer – your AI teammate.

Computer is not just another tool. It’s built on the belief that the future of work should be about genuine human connection and collaboration – not piling on more apps.
Computer is the best kind of teammate: it amplifies your strengths, takes repetition and frustration out of your day, and gives you more time and energy to do your best work.

How?

Easy: it’s the only platform capable of…

Complete data unificationMost AI products focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync connects everything, unifying all your data sources (like Google Workspace, Jira, Notion) into one AI-ready source of truth: Computer Memory.

Powerful search, reasoning, and actionOnce connected to all your tools and apps, Computer is embedded in your full business context. It can find and summarize, sure. Even more impressive: it offers employees insights, strategic and proactive suggestions, plus powerful agentic actions.

Extensions for your teams and customersComputer doesn’t make you choose between new software and old. Its AI-native platform lets you extend existing tools with sophisticated apps and agents. So your teams – and your customers – can take action, seamlessly. These agents work alongside you: updating workflows, coordinating across teams, and syncing back to your systems.

This isn’t just software. Computer brings people back together, breaking down silos and ushering in the future of teamwork, through human-AI collaboration. Stop managing software. Stop wasting time. Start solving bigger problems, building better products, and making your customers happier.

We call this Team Intelligence. It’s why DevRev exists.

Trusted by global companies across multiple industries, DevRev is backed by Khosla Ventures and Mayfield, with $150M+ raised. We are 650+ people, across eight global offices.

About Us:
OurCompanyisayoungandinnovative,trulyglobalAISaaScompanyfoundedin2020with developmentcentersintheUSA,theEuropeanUnion,India,andthePhilippines.Ourplatform isamodern,AI-poweredCRMthatbringstogethersupport,product,anddevelopmentteamsin onesystem.IthelpsSaaScompaniesmanagecustomerissues,gatherfeedback,andimprove theirproducts—allwhileshowinghowtheseeffortsaffect revenue. Aspartofourrapidgrowth,weareexpandingourtechnicalteaminthePhilippinesandareon thelookoutfortalentedandinnovativeseniorQAEngineerstojointheirmission-driven organizationhelpus deliverexceptionalproducts. Thisisanexcitingopportunityforprofessionalswhoarepassionateaboutinnovationandeager toworkwithcutting-edgetechnologiesinatrulyglobalenvironment

JobSummary:
AsahybridQAEngineer,youwillbeakeycontributortooursoftwaredevelopmentlifecycle, ensuringthedeliveryofhigh-qualityproducts.Youwillberesponsibleforbothmanualand automatedtesting,workingcloselywithproductmanagersanddeveloperstodefineand executeteststrategies.Yourdeepunderstandingofsoftwaredevelopmentlifecyclesanda keeneyefordetailwillbeessentialinidentifying,documenting,and trackingbugs.Thisrole requiresaproactiveindividualwhocanworkindependentlyandcollaborativelytomaintainand improveourhighstandardsofquality.

Key Responsibilities:
TestPlanningExecution:
  • Develop,maintain,andexecutedetailed,comprehensive,andwell-structuredtest plansandtestcasesfornewfeaturesandexistingfunctionalities.
  • Performvarioustypesoftesting,includingfunctional,regression,integration, usability,andUAT(UserAcceptanceTesting)
  • Perform exploratory,functional,regression,integration,andusabilitytesting acrossweb,mobile,and/ordesktopapplications.

Bug Management Reporting:

  • Identify,document,andtrackbugsusingbug-trackingsystems.
  • Collaboratewiththedevelopmentteamtoprioritizeandresolvedefectsina timelymanner.
  • Provide clear,concise,anddetailedbugreports,includingstepstoreproduce, expectedvs.actualresults,andrelevantlogs.

Process Improvement:

  • Provide input on testability, design, and product features during all phases of the software development lifecycle.
  • Participate in requirement reviews, design meetings, and sprint retrospectives.
  • Contribute to the continuous improvement of the QA process, methodologies, and tools.

Communication Collaboration:

  • Act as a key liaison between the development, product, and business teams to ensure a shared understanding of quality goals.
  • Clearly communicate the status of testing, risks, and challenges to Team head stakeholders
  • Mentor junior QA team members and share best practices.
RequiredQualifications:

Experience:

  • 3-5+yearsofhands-onexperienceasaManualQAEngineerinaprofessional softwaredevelopmentenvironment.
  • Provenexperienceincreatingandexecutingdetailedtestplans,testcases,and testscripts.

Technical Proficiency:

  • StrongknowledgeofsoftwareQAmethodologies,tools,andprocesses.
  • Experiencewithbug-trackingsystems(e.g.,Xray,Jira,AzureDevOps,or similar).
  • Familiaritywithtestcasemanagementtools(e.g.,Qase,TestRail,Zephyr,or similar).
  • Proficiencyintestingweband/ormobileapplications(iOSandAndroid).
  • ExperiencewithAPItestingusingtoolslikePostmanorsimilarisaplus.

Soft Skills:

  • Excellentanalyticalandproblem-solvingskillswithahighattentiontodetail.
  • Strongverbalandwrittencommunicationskills.
  • Abilitytoworkindependently,managemultipletasks,andmeetdeadlinesina fast-pacedenvironment.
  • Aproactiveandcollaborativeattitudewithapassionforquality.
PreferredQualifications :(Bonus Points)
  • Experience withAPItestingusingtoolslikePostmanorInsomnia.
  • Familiarity withdatabasetestingusingSQLqueries.
  • Understanding ofagile/scrummethodologies.
  • Experience withperformanceorsecuritytesting
  • Basic understandingofautomationtestingconceptsandframeworks(e.g.,Playwright,Selenium, Cypress).

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.

That is DevRev!

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Job type

Full Time

Experience level

Entry-level
Mid-level

Location requirements

Hiring timezones

Philippines +/- 0 hours

About DevRev

Learn more about DevRev and their company culture.

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DevRev is a pioneering company that merges the worlds of software development and customer support, providing a unique platform that places developers and customers at the heart of business operations. Founded in October 2020 by Dheeraj Pandey and Manoj Agarwal, the company has rapidly transformed how businesses interact with technology and customers through its innovative tools. DevRev’s flagship product, AgentOS, is designed specifically for the SaaS sector, allowing for seamless integration between support, product development, and growth teams. This product effectively reduces the reliance on multiple business applications by combining functionalities that traditionally required several platforms into one scalable and customizable solution.

The core mission of DevRev is to cultivate a culture of customer-centricity by enabling developers to engage directly with customer feedback and insights. This strategy not only enhances product development but also fosters stronger relationships with customers, empowering businesses to improve their services continually. By utilizing intelligent analytics and robust communication channels, DevRev ensures that businesses remain agile and responsive to market demands, ultimately delivering a superior customer experience. As of now, the company serves over 1,000 clients and has raised significant funding to further enhance its offerings.

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DevRev hiring Manual QA Engineer • Remote (Work from Home) | Himalayas