L5 - Product Designer

DevRev

DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.

Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.

Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.

About the Role

As a Product Designer at DevRev, you'll use your advanced capabilities to tackle significant design challenges across product areas. You'll be responsible for complex systems design while providing strong guidance to your peers and team members.

What You'll Do

• Lead the design of highly complex features or product areas
• Create cohesive, scalable design systems and patterns
• Drive user research strategies to inform product direction
• Identify and address systemic user experience issues
• Collaborate deeply with product and engineering leaders on strategic initiatives
• Provide substantial mentorship to other designers on the team

Requirements

• 8-10 years of product design experience
• Expert-level mastery of design tools and methodologies
• Comprehensive understanding of systems design and information architecture
• Proven ability to lead complex design projects with multiple stakeholders
• Strong facilitation and presentation skills
• Experience interpreting business challenges into product opportunities

Who You Are

• You're an advanced designer capable of creating elegant solutions to complex problems
• You excel at breaking down ambiguous problems into actionable design work
• You demonstrate exceptional craft while maintaining a systems perspective
• You effectively navigate organizational dynamics to drive design influence
• You're passionate about elevating design quality and mentoring other designers

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.

That is DevRev!