DevRevDE

Account Executive Mid-Market (West)

DevRev is an AI-native platform that unifies customer support and product development, revolutionizing how companies engage with both their products and customers.

DevRev

Employee count: 201-500

United States only

DevRev

DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.

Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.

Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.

Account Executive Mid-Market (West)

Location: Palo Alto, California or Austin, Texas

At DevRev, we're an unconventional SaaS revenue organization supporting a rapidly scaling, product-led tech startup. We’re building a team of top talent to drive growth across the US market by engaging larger named accounts- both SMB and mid-enterprise, seeking better ways to connect with their customers and achieve product-market fit. In this role, you'll work with customers throughout their lifecycle, from initial concept and technical planning to implementation, adoption, expansion, and payment.

Key Responsibilities:

  • Outreach & Pipeline Management: Build relationships with your existing rolodex and new prospects, and relentlessly manage follow-ups against quotas.
  • Cross-Functional Collaboration: Partner with Growth, Product, and Engineering teams to boost product awareness, gather feedback, and refine sales strategies.
  • Customer Engagement: Share relevant use cases, identify key decision makers, and guide customers through implementation plans to drive adoption and conversion.
  • Content & Data Management: Create engaging content, refine sales scripts, and maintain accurate pipeline and account data in our in-house CRM.

Ideal Candidate Profile:

  • Experience: 7+ years as a closing Account Executive within SaaS, IT, or B2B tech companies, ideally with CRM industry expertise.
  • New Business Development: Proven ability to prospect, cold call, and network effectively to generate and expand new business opportunities.
  • Entrepreneurial & Strategic: A proactive, innovative thinker capable of crafting and executing strategic sales plans.
  • Self-Driven: Highly autonomous and motivated, with a strong track record in fast-paced, dynamic environments.
  • Customer-Centric & Resilient: Passionate about delivering exceptional customer service, with the resilience to overcome challenges.
  • Growth Mindset: Demonstrates strong communication and influence skills, with a knack for inspiring teams and driving growth.

The ideal candidate will not only drive immediate sales but also contribute to DevRev’s overall success with their entrepreneurial mindset and strategic insight.

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.

That is DevRev!

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Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About DevRev

Learn more about DevRev and their company culture.

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DevRev is a pioneering company that merges the worlds of software development and customer support, providing a unique platform that places developers and customers at the heart of business operations. Founded in October 2020 by Dheeraj Pandey and Manoj Agarwal, the company has rapidly transformed how businesses interact with technology and customers through its innovative tools. DevRev’s flagship product, AgentOS, is designed specifically for the SaaS sector, allowing for seamless integration between support, product development, and growth teams. This product effectively reduces the reliance on multiple business applications by combining functionalities that traditionally required several platforms into one scalable and customizable solution.

The core mission of DevRev is to cultivate a culture of customer-centricity by enabling developers to engage directly with customer feedback and insights. This strategy not only enhances product development but also fosters stronger relationships with customers, empowering businesses to improve their services continually. By utilizing intelligent analytics and robust communication channels, DevRev ensures that businesses remain agile and responsive to market demands, ultimately delivering a superior customer experience. As of now, the company serves over 1,000 clients and has raised significant funding to further enhance its offerings.

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DevRev

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DevRev hiring Account Executive Mid-Market (West) • Remote (Work from Home) | Himalayas