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Dev.ProDE

Senior AI Platform Engineer - HexCore & Eval Systems - OPS00071

Dev.Pro is a software engineering services company that helps technology companies meet growth ambitions through talent outsourcing. They provide skilled technology engineers to partner with clients, enabling them to achieve complex technical objectives and create business value.

Dev.Pro

Employee count: 501-1000

Brazil only

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🟒 At Dev.Pro, we work on projects that impact millions of people around the world β€” but we know it’s the people behind the tech who make it all happen. We truly value what makes each person unique and are building a workplace that’s inclusive, friendly, and supportive.

🟒 About this opportunity

We are seeking a Senior AI Platform Engineer to own the core platform layer that powers every EasyBee AI agent in production β€” from multi-tenant agent configuration and schema architecture, to data pipeline contracts, evaluation harnesses, and customer onboarding automation.

This role sits at the intersection of backend platform engineering, LangGraph-based orchestration, and AI evaluation systems. You won't just build features β€” you'll own the infrastructure that makes all features possible: the agent orchestration graph, the customer configuration schema, end-to-end conversation logging, automated eval pipelines, and the scripts that deploy new customers in under 30 minutes.

If you love owning systems that other engineers depend on, ship at high velocity across a wide surface area, and take pride in leaving codebases cleaner than you found them β€” we want to hear from you.

🧩 Key responsibilities and your contribution

  • Core Platform & Schema Architecture: own and evolve the core platform repository β€” the central Python package implementing our modular agent architecture across orchestration, tools, state, retrieval, configuration, and extensibility layers. Design and maintain customer configuration schemas including versioning metadata, lineage tracking, and component provenance fields aligned with our IP strategy. Implement backward-compatible schema extensions and ensure all active customer deployments upgrade without breaking changes. Enforce schema validation at all node inputs/outputs to prevent data drift across multi-tenant environments.
  • Multi-Tenancy Architecture: build and maintain cross-client isolation across customer configuration, persistent state, and RAG pipelines. Implement multi-tenant tagging so conversation logs, eval datasets, and agent behaviors remain cleanly separated per customer. Design config-driven deploy parameterization to enable new customer onboarding without code changes β€” configuration-only deployment model. Ensure all platform changes are backward compatible β€” no code forking per customer.
  • Data Pipelines & Conversation Logging: own the end-to-end conversation logging system β€” unified schema, row format, conversation capture, and metadata persistence to PostgreSQL and S3. Maintain and extend knowledge base ingestion pipelines: scraping, embedding, vector DB indexing, and retrieval validation for each customer deployment. Define and freeze data contracts between capture specifications and implementation β€” so downstream analytics, fine-tuning, and eval all receive consistent, well-structured inputs. Implement multi-tenant data tagging so every logged conversation is attributed to the correct customer, facility, and session.
  • Eval Systems & Quality Gates: own the eval suite end-to-end: scenario design, ground-truth dataset curation, automated scoring (F1, precision, recall), and regression CI gates. Build and maintain LLM simulation test flows β€” parameterized test scenarios that exercise the agent across reservations, pricing, sizing, escalation, and context retention. Instrument distributed tracing at the LangGraph node level β€” capturing token usage, latency per node, and score drift across deployments. Implement eval suite parameterization so the same harness works across all customers with minimal configuration. Define and enforce production-ready gates β€” eval score thresholds that must be met before any agent goes live.
  • Onboarding Automation & Deployment: build and maintain onboarding automation scripts that deploy a new customer in under 30 minutes: configuration templates, KB ingestion, eval suite setup, and run scripts. Own deploy parameterization β€” all customer-specific values injected via config, never hardcoded. Maintain platform sync across customer repositories β€” keeping shared platform code consistent without breaking customer-specific deployments. Document and enforce the deployment SOP so any engineer can execute a new deployment without escalation.
  • Reliability & Observability: ensure all platform APIs meet latency targets (P95 < 1.5s for voice path) through profiling, caching, and async optimization. Maintain structured logging at every critical path node β€” conversation start/end, intent classification, retrieval hits, booking outcomes. Implement CI/CD gates that run eval and schema validation automatically before any merge to the production branch. Contribute to incident diagnosis by maintaining observable, well-logged systems with clear error paths.

βœ… Is that you?

  • Education:
    • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
  • Experience:
    • Must: Proficient or Advance use of agentic workflows for coding in tools like Cursor AI or Claude Code.
    • 4+ years building and owning production-grade backend systems in Python.
    • Proven experience owning a core platform or shared infrastructure layer used by multiple teams or customers.
    • Hands-on track record with multi-tenant system design β€” schema isolation, config-driven parameterization, and deployment automation.
    • Experience building evaluation harnesses for LLM-based systems with quantitative metrics.
  • Tools / Technologies:
    • Python (advanced): async I/O, FastAPI, Pydantic, pytest, type hinting, data classes.
    • LangGraph: state machines, conditional edges, node composition, shared state management across modular agent layers.
    • PostgreSQL + pgvector: relational schema design, state persistence, multi-tenant data isolation.
    • RAG pipelines: vector DB (Pinecone or equivalent), embedding pipelines, retrieval evaluation.
    • Eval & tracing frameworks: LLM simulation testing, distributed tracing, automated scoring pipelines.
    • GitHub Actions / CI/CD: automated eval gates, schema validation hooks, environment promotion.
    • AWS: EC2, S3, RDS, IAM β€” production deployment and infrastructure operations.
    • YAML / config-driven deployment: customer configuration templating, parameterized onboarding scripts.
  • Skills:
    • Strong systems thinking β€” ability to see how schema decisions in the core platform ripple downstream to eval, logging, onboarding, and customer deployments.
    • Comfort owning wide surface area β€” this role crosses platform, data, eval, and ops without a narrow specialization.
    • High individual shipping velocity β€” ability to close multiple GitHub issues per day with clean PRs and minimal back-and-forth.
    • Strong schema discipline β€” treats data contracts as first-class artifacts, not afterthoughts.
    • Ability to work autonomously with minimal supervision in a fast-moving startup environment.
    • Strong written communication for PR descriptions, Notion documentation, and deployment SOPs.

βœ… Nice to have

  • Experience with IP-aware architecture decisions or contributing to software patent documentation.
  • Familiarity with voice agent systems (Twilio, PSTN, LiveKit) and latency-constrained deployments.
  • Experience with multi-model evaluation (comparing models from OpenAI, Anthropic, Mistral) using quantitative benchmarks.
  • Prior work in self-storage, property management, or regulated verticals where data privacy and auditability matter.
  • Experience contributing to a modular / clean architecture codebase across multiple bounded contexts.
  • Prior experience in fast-growing startups where you owned infrastructure other engineers depended on daily.

βœ… What success looks like

  • A core platform where every new customer can be deployed in under 30 minutes from a configuration template + KB content β€” zero custom code per customer.
  • An eval pipeline with automated simulation scenarios and distributed tracing that runs on every PR and blocks deployment when scores drop below threshold.
  • A conversation logging system that captures every production interaction with full metadata, enabling the data strategy and future fine-tuning.
  • A clean, schema-validated platform codebase where new nodes, customers, and capabilities can be added with predictable behavior and no silent regressions.
  • A deployment SOP so reliable that any engineer on the team can onboard a new customer without escalation.

🎾 What's working at Dev.Pro like?

βœ”οΈ 30 paid days off each year β€” use them for vacation, holidays, or personal time
βœ”οΈ 5 paid sick days, up to 60 days of medical leave, and 6 paid days off for family events like weddings, funerals, or having a baby
βœ”οΈ Partially covered health insurance - after probation
βœ”οΈ Wellness bonus for gym memberships, sports nutrition, and similar needs

Our next steps:

βœ… Submit a CV in English β€” βœ… Intro call with a Recruiter β€” βœ… Internal interview β€” βœ… Client interview β€” βœ… Offer

Interested? Find out more:

πŸ“‹How we work

πŸ’» LinkedIn Page

πŸ“ˆ Our website

πŸ’»IG Page

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Education

Bachelor degree

Experience

4 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

Brazil +/- 0 hours

About Dev.Pro

Learn more about Dev.Pro and their company culture.

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We are a software development partner that empowers innovative technology companies to realize their growth ambitions and accelerate their time-to-market. Founded in 2011, we've built our reputation on being result-driven and quality-obsessed. Our core mission is to provide custom outsourced software development experiences, assembling tailored teams and delivering solutions that meet any skillset, complexity, or scale. We pride ourselves on our ability to help tech-enabled businesses leverage outsourced talent, enabling them to scale quickly and achieve their strategic objectives. Our skilled technology engineers collaborate closely with our clients, becoming an extension of their teams to tackle complex technical challenges and create tangible business value. Over the years, we've had the privilege of working with a diverse range of businesses, from Fortune 500 companies to ambitious, technology-driven startups. This breadth of experience has allowed us to continuously evolve and refine our processes, ensuring we consistently deliver beyond expectations.

Our global team of IT professionals is the backbone of our success. We embrace a diversified, remote work model, with dedicated development teams operating in over 55 countries across 5 continents. This global footprint provides us with the infrastructure, diverse skillsets, and flexibility necessary to deliver high-quality software development services for projects of any complexity or scale. We currently have over 950 talented experts and are continually growing. Our journey began with the vision to leverage years of experience working with development teams worldwide, offering select companies and partners exceptional outsourced software development services. Now, more than a decade later, Dev.Pro stands as a globally distributed company, committed to helping our partners navigate the ever-changing tech landscape and achieve sustained growth. Our commitment to transparency, collaboration, and continuous improvement ensures that we not only meet but exceed the expectations of our clients, fostering long-term partnerships built on trust and mutual success.

Employee benefits

Learn about the employee benefits and perks provided at Dev.Pro.

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Paid Time Off

You will get 30 paid rest days per year to use as holidays/vacation/other on the desired and requested dates.

Flexible Business Hours

We offer 2 flexible business hours during your workday to use as a lunch break or take care of a personal matter.

Remote Work

You can choose whether you want to work from the office in one of our locations, from your home office, or in a coworking space.

Healthcare

We offer 5 paid sick leave days and up to 60 days of medical leave in case you need it. We also hold wellness marathons and promote activities to keep you motivated under remote work conditions and support your well-being and mental health.

View Dev.Pro's employee benefits
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