Quality Manager (REF2538U)

Company Description

The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

Job Description

Quality, T&T Projects

As a Quality Manager, you will be responsible for the following tasks:
• All measures to ensure and improve quality as well as prevent risks in deals, projects and services
• Planning and execution of bid reviews, quality gates and project audits
• Tracking of measures from quality assurance findings

• Participation in quality reporting

• Participation in risk, overrun and claim management
• Weekly/monthly review of the status of projects/services and communication to project owners and management
• Coaching of deal, project and service managers
• Support of internal and external audits (management audits, ISO, CMMI)
• Identify lessons learned and contribute to the continuous improvement of standards, processes and tools

Qualifications

Requirements:

• over 10 years of experience in the quality management process, several years of practical experience in offer, project and service management,
• very good knowledge of standards for projects and infrastrucure /Cloud Managed services (PM-, T&T book, PMI),
• very good knowledge and experience in the bid process and the bid review, including the contractual basics, in-depth knowledge of PU Cloud quality assurance measures and their application,
• hands-on experience in claim management, Diligence, reliability, good communication skills,
• German and English language knowledge is required at least on a B2 level

Additional Information

Advantages: ITIL4 certification, Experience in process or in project management

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.