Delinea is seeking an experienced Technical Support Engineer to join our Global Technical Support team, providing world-class support to our customers. Our ideal candidate is a responsible and motivated self-starter with a desire to learn modern technologies and concepts and solve technical questions.
Requirements
- At least 3-4 years of proven relevant professional experience as a technical support engineer
- In-depth knowledge and experience with at least some of the following: Cybersecurity products and solutions, IT and System administration, Networking and data transport and encryption, Cloud infrastructure, Machine, network and services virtualization, Security concepts and methodologies, Relational databases and SQL language proficiency, PowerShell, Bash or other OS scripting languages
- Ability to work on-call hours as assigned, Troubleshooting and problem deconstruction, Strong written and verbal English communication skills, Ability to work diverse, international, customer and team environments, Able to communicate technical concepts at a professional level in multiple languages, Trustworthy, self-motivated, and reliable, Accountability, transparency, and ownership, Desire to work in a dynamic and challenging environment, Organized and methodological with great attention to detail
Benefits
- Competitive salaries
- Meaningful bonus program
- Excellent benefits, including healthcare insurance, pension/retirement matching, comprehensive life insurance, employee assistance program, time off plans, and paid company holidays
