United States onlyWe are seeking an experienced Account Director to join our Deep Sync GTM team.
This role will focus on growing and retaining existing accounts by ensuring high customer satisfaction, effective business management practices, and adherence to company policies. The Account Manager will achieve revenue targets, conduct regular business reviews, build strong client relationships, and drive client success through Deep Sync's products and services.
Join our friendly, easy-going team while Deep Sync is undergoing significant changes on its path to scale. The ideal candidate will possess an entrepreneurial, whatever-it-takes-to-get-it-done mindset. The candidate will have a never-ending desire to learn new things, leverage technology, and embrace change.
Location:Remote (USA)
We are registered and set up to hire remotely in the following states: CA, CO, FL, GA, MO, NY, OR, SC, TN, TX, WA.
RequirementsKey Responsibilities:
- Achieve revenue targets and maintain profit margins.
- Conduct Quarterly Business Reviews and maintain accurate account plans in HubSpot.
- Ensure client satisfaction through strategic discussions, clear communication, and timely issue resolution.
- Identify and close opportunities (renewal, expansion, upsell, cross-sell) and maintain an accurate forecast in HubSpot.
- Create proposals, presentations, and contracts.
- Collaborate with internal teams and resolve client issues promptly.
- Adhere to company policies, SLAs, and best practices.
Qualifications:
- Bachelor's degree or equivalent work experience.
- 5+ years experience in strategy, customer and employee experience.
- 5+ years experience in account development & management, and account revenue ownership.
- Possess strong analytical and organizational skills, data driven decision making, project/workflow management skills, and strong attention to detail.
- Understanding of client goals, objectives, and mapping products/services to meet team and individual goals.
- Experience with building and maintaining strong client relationships, conducting strategic discussions, and providing timely communication.
- Proficiency in using HubSpot or a similar CRM.
- Ability to work independently as well as within a team environment.
About the Organization
Deep Sync is the industry leader in deterministic identity. Leveraging our 35-year foundation of compiling direct mail-grade datasets, Deep Sync develops data-first technologies that power marketing, measurement, AI, and business intelligence for agencies and brands with our fully deterministic identity graph, privacy-first audiences, comprehensive data solutions, and integrations with leading platforms and cloud providers.
Benefits
- Flexible Time Off and Paid Holidays
- Medical/Vision/Dental Insurance, Voluntary Life & AD&D Insurance, Short-Term & Long-Term Disability, Critical Illness & Accident Insurance
- 401(k) with employer matching
- Remote with flexible work schedule
Equal Opportunity Employer
Deep Sync represents Compact Information Systems, ASL Marketing, HomeData, and AccuData Integrated Marketing.
In addition, AlumniFinder, CollegeBound Selection Service, and Student Research Group fall under the Deep Sync banner.
Salary Description$80K-$90K base + Variable (OTE up to $112,500)
AF, AL + 194 more