The Case Administrator will be responsible for monitoring cases, communicating with customers, and ensuring compliance with regulations. The role involves working with customers, internal teams, and external partners to provide timely and accurate diagnoses. The position is remote-based in the US, with occasional travel required to offices in the US.
Requirements
- High school diploma
- Good understanding of Human Biology
- Good customer service skills
- Good time keeping skills
- Experience in transcription of documents, Microsoft Word, Excel
- Organised and diligent with activities
- Motivated and independent worker
- Proactive with improving document control and training process
Benefits
- Competitive salary with performance based annual increments
- Healthcare benefits
- Competitive annual leave
- A true sense of meaning in your work by contributing to better patient outcomes
- Regular performance feedback and significant career growth opportunities
- A highly collaborative and supportive multi cultural team
