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Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.
The Liability Claims Adjuster is responsible for the investigation, evaluation, negotiation, and resolution of liability claims on behalf of our clients. This role requires independent judgment in determining compensability, coverage, liability, damages, and appropriate reserving, while ensuring claims are handled in compliance with client-specific guidelines, internal standards, and applicable statutory and regulatory requirements.
Key Responsibilities
- Investigate and evaluate liability claims to determine coverage, liability exposure, damages, and appropriate resolution strategy
- Analyze claim exposure and recommend the proper course of action to achieve timely and appropriate settlement outcomes
- Set, monitor, and adjust claim reserves in accordance with established reserving practices
- Communicate effectively with insureds, claimants, attorneys, clients, vendors, and other involved parties throughout the claim lifecycle
- Develop and coordinate litigation and defense strategies with assigned defense counsel when applicable
- Negotiate settlements and manage claims through resolution in alignment with client expectations and authority levels
- Ensure all claims are handled in accordance with client guidelines, Davies (PGCS) policies and procedures, and applicable statutory, regulatory, and ethical requirements
- Maintain clear, accurate, and timely documentation of all claim activity to support defensible claim outcomes
- Plan, prioritize, and organize workload effectively to meet service level expectations and deadlines
- Embrace ongoing learning, feedback, and professional development in a dynamic claims environment
Skills, knowledge & expertise
- Working knowledge of liability claims handling practices and industry standards
- Strong negotiation skills with the ability to evaluate documentation and settlement value
- Effective written and verbal communication skills
- Ability to exercise sound judgment and manage claims independently
- Proficiency with claims management systems and standard business software
- Strong organizational skills with attention to detail and documentation quality
- Ability to adapt to changing priorities and handle new challenges effectively
- One (1) or more years of liability or claims-related experience with demonstrated performance and achievement
- Four-year college degree preferred, or equivalent combination of education and relevant work experience
Equal Employment Opportunity & Legal Notices
Benefits
At Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes:
- Medical, dental, and vision plans to support your health and that of your family
- A 401(k) plan with employer matching
- Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
- Paid holidays
- Life insurance and short‑term and long‑term disability coverage
Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location.
Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.
We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at recruitment@davies-group.com
Diversity and Inclusion
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.
Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
Background Check & Fair Chance Compliance
Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
Background Check & Fair Chance Compliance
Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements.
Massachusetts NoticeIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Massachusetts NoticeIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at recruitment@davies-group.com
United Kingdom