Dataiku is seeking an experienced Technical Support Engineer II to join their fully remote support team. The ideal candidate will have a strong background in technical problem solving, cloud platforms, and software products. The role involves helping customers with technical issues, collaborating with internal teams, and contributing to the growth of the global support function.
Requirements
- At least 3 years of experience in a client-facing engineering or technical role
- Experience with cloud platforms such as AWS, Azure, and GCP
- Experience with Docker and Kubernetes
- Collaborative and helpful mindset with a focus on always working as a team
- Strong competency in technical problem solving with demonstrated experience performing advanced log analysis, debugging, and reproducing errors
- Proficiency working with Unix-based operating systems
- Experience with relational databases (or data warehouses like Snowflake) and SQL
- Ability to read and write Python or R code
Benefits
- Diverse and inclusive work environment
- Opportunities for personal growth and development
- Flexible and remote work arrangement