DanaherDA

Field Service Engineer (Residente em Curitiba)

Danaher Corporation is a pioneering global leader in life sciences and diagnostics dedicated to improving human health through innovative science and technology.

Danaher

Employee count: 5000+

Brazil only

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The Field Service Technician for Beckman Coulter Diagnostics is responsible to be part of the Service Resident team to cover technical service inquiries and requests inside the IVD laboratory of at a dedicated customer site with the liability to execute all service tickets dispatched related to all POV demands following the governance required to this role position with excellence

This position is part of the Field Service Operations located in Curitiba and will be remote At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Field Service Team and report to the Tech Service Leader responsible for offering frontline support by troubleshooting and resolving issues with technical expertise. If you thrive in a fast-paced role and want to work to build a world-class Field Services organization—read on.

In this role, you will have the opportunity to:

  • Under minimal direction, complete troubleshooting, installation, validation, preventive maintenance, modifications, and service repair needs on Beckman Coulter equipment providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products.
  • Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as ServiceMax, SharePoint, KPI tools, Service Call Planning and advanced team goals.
  • Communicate with various levels of internal and external customers, recognizing and addressing their unique needs. Foster collaboration by assisting with the Training of newer Field Service Engineer

The essential requirements of the job include:

  • Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related)
  • 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.
  • Strong ability to effectively communicate sophisticated information and generate reports
  • Demonstrate ownership of Install Base management
  • Hold a current valid driver’s license and good driving record over the last three years

It would be a plus if you also possess previous experience in:

  • 3+ years’ experience of advanced troubleshooting
  • Developing relationships with customers to foster positive partnership and enhance likelihood of customer satisfaction and retention
  • Advanced user level of English

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Brazil +/- 0 hours

About Danaher

Learn more about Danaher and their company culture.

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As a leading global life sciences and diagnostics innovator, Danaher Corporation is committed to accelerating the power of science and technology to improve human health. Founded in 1969 by brothers Steven and Mitchell Rales, Danaher is headquartered in Washington, DC, and has grown to have over 63,000 associates dedicated to creating impactful products and solutions across various sectors. The company's diverse portfolio includes businesses focused on biotechnology, diagnostics, and life sciences, addressing significant health challenges worldwide.

Danaher employs the Danaher Business System (DBS), a proven system for continuous improvement and operational excellence, which drives the culture of innovation at the company. This system aims to foster a collaborative environment where employees are encouraged to innovate and improve. The organization is strategically positioned in the healthcare landscape, contributing to advancements in precision diagnostics and therapeutics that save and enhance lives. With continual investments in research and development, Danaher aims to stay at the forefront of scientific and technological advancements, ensuring that their innovations address the ever-evolving challenges in the health sector.

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Danaher hiring Field Service Engineer (Residente em Curitiba) • Remote (Work from Home) | Himalayas