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Custom ConnectCC

PHP Full-Stack Developer - Remote in South-Africa

Custom Connect is a Business Process Outsourcing company specializing in customer contact solutions across multiple continents.

Custom Connect

Employee count: 1001-5000

Netherlands only

About Us:

We are a rapidly growing technology company specializing in solutions for outsourced contact centres. Our newly developed platform is designed to optimize contact centre operations and is also offered as a SaaS product to external clients. We leverage the Microsoft Azure stack, including Azure SQL and Azure AI services, to build powerful, scalable, and intelligent tools.

We are looking for a highly skilled PHP Full-Stack Developer to join our global team. This role is crucial in maintaining, enhancing, and supporting our platform, ensuring a seamless experience for our clients.

Responsibilities:

  • Develop, maintain, and enhance a web-based platform using PHP, Laravel (or a comparable modern framework), and front-end technologies.
  • Build and manage database structures in Azure SQL, ensuring efficiency and scalability.
  • Integrate Azure AI services into the platform to enhance automation, analytics, and intelligent decision-making.
  • Develop and maintain user-friendly front-end components using modern JavaScript frameworks (React, Vue.js, or similar).
  • Optimize and troubleshoot performance issues in both back-end and front-end applications.
  • Collaborate with a global development team to deliver high-quality, scalable solutions.
  • Implement best practices for security, testing, and DevOps within an Azure-based environment.
  • Support SaaS clients by troubleshooting and implementing enhancements based on user feedback.
  • Work closely with UI/UX designers to ensure a seamless and intuitive user experience.

Requirements:

· Must Live in South Africa

  • 5+ years of experience in PHP development, with expertise in Laravel (or an equivalent modern PHP framework).
  • Strong front-end development skills using JavaScript frameworks such as React, Vue.js, or Angular.
  • Experience working with Azure SQL (or other cloud-based SQL databases).
  • Familiarity with Azure AI services and their integration into web applications.
  • Strong understanding of RESTful APIs and microservices architecture.
  • Experience deploying applications on Microsoft Azure.
  • Knowledge of CI/CD pipelines and DevOps best practices.
  • Experience working in contact centre environments or SaaS-based applications (preferred but not required).
  • Strong problem-solving skills and ability to work in a fast-paced environment.
  • Excellent communication skills and ability to collaborate with a distributed, global team.

Nice to Have:

  • Experience with serverless computing on Azure.
  • Exposure to AI-driven analytics and natural language processing.
  • Understanding of contact centre workflows and CRM integrations.

What We Offer:

  • Competitive salary and benefits package.

· Remote (WFH)

  • Opportunity to work on a cutting-edge SaaS platform using the latest technologies.
  • A collaborative and diverse work environment with a global team.
  • Flexible working arrangements (remote/hybrid options).
  • Access to Azure certifications and training to enhance your skills.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level
Senior

Location requirements

Hiring timezones

Netherlands +/- 0 hours

About Custom Connect

Learn more about Custom Connect and their company culture.

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At Custom Connect, we understand that our customers face increasing challenges in managing customer dialogue effectively amidst evolving technologies and customer behaviors. This is why we focus on providing innovative Business Process Outsourcing (BPO) solutions that ensure smooth and engaging customer interactions. Our extensive global presence across the Netherlands, Suriname, and South Africa allows us to cater to diverse markets while offering multilingual support tailored to our partners' needs. Customer contact is not just a service; it’s a vital partnership built on trust and cooperation.

We invest heavily in our people, creating a culture that fosters personal growth and emphasizes the importance of respect for individuals and the environment. Our solutions cover the entire customer engagement spectrum, including customer care, technical support, complaints management, debt collections, and appointment scheduling. By employing structured methodologies grounded in data-driven insights, we enhance both customer experiences and operational efficiency for our partners. In this fast-evolving digital landscape, Custom Connect remains committed to innovation by embracing new technologies and methods that streamline customer processes and increase satisfaction.

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Custom Connect

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Custom Connect hiring PHP Full-Stack Developer - Remote in South-Africa • Remote (Work from Home) | Himalayas