PHP Developer - Backend

About us:

Custom Connect is a Business Process Outsourcing (BPO) organization in the field of customer contact and related services.

We are an international and multilingual company with a geographical footprint on three continents. We are present in Europe, South America and Africa targeting markets in Western Europe, South Africa, Canada, the United States of America, New Zealand and Australia. Our international spread enables us to provide onshore, nearshore, and offshore solutions and services within our core industry.

At Custom Connect, dialogue between people is crucial. We focus primarily on the interactions we have on behalf of our partners with their current and future customers. The profound conversations we have with our partners and our employees about customer dialogue are our key to success.

We have a deep-rooted passion for customer contact and get excited about powerful and effortless interactions. We are not afraid to break new ground if it leads to better results. We understand our partners’ desire to solutions with them and their need for flexibility. Our solution orientation is high, as is our sense of responsibility. This feeling extends beyond our offices; we care about the environments in which we work and show respect for people and nature.

Our organization is all about dialogue between people, custom made interaction and strengthening connections. Custom Connect, the dialogue company!

About the role:

We are seeking a talented and experienced PHP Developer to join our growing team. You will play a key role in designing, developing, and maintaining our core applications and contribute to the evolution of our technology stack.

Job Requirements -

• 2 to 3 years of experience ·

• Backend Developer position ·

• Strong knowledge of backend development concepts, approaches, and technologies. ·

• PHP as the primary backend language, requires at least intermediate knowledge and applicable skill. Capable of solving complex problems using PHP-based algorithms. ·

• Experience with Laravel framework – should have used the framework for various projects. Intermediate knowledge of features and capable of applying these features. ·

• Experience with Laravel ORM and SQL, using Laravel to interact with relational databases.

• Knowledge of SQL and DB design. ·

• Knowledge and experience developing Laravel-based REST APIs. ·

• Familiarity with front-end development technologies, such as HTML, JS and JS frameworks like Vue/React; enough to work with Frontend developers as a collaborative team. ·

• Familiarity with version control and deployment best practices. ·

• Communication skills for collaborating as part of a dynamic team and problem-solving skills for handling issues. ·

• Knowledge and experience working with cloud-based technologies, particularly Azure.

  Nice to Have – ·

• Knowledge and experience with Azure deployment options. ·

• Knowledge and experience with Azure AI services and DB services. ·

• Knowledge and experience with Azure DevOps. ·

• Experience working in a contact centre and familiarity with domain knowledge, such as contact centre workflows and CRM integration.

  Responsibilities- ·

• Develop and maintain the backend side of web-based applications. ·

• Develop and implement new and reusable features for existing web-based applications. ·

• Testing of all implemented features and existing features. ·

• Form part of a team and contribute to the design and planning of complex applications. ·

• Support database development and database-related tasks. ·

• Integrate Azure services to enhance automation, analytics, and intelligent decision-making. ·

• Collaborate with a global development team to deliver high-quality, scalable solutions. ·

• Implement best practices for security, testing, and DevOps within an Azure-based environment. ·

• Work closely with UI/UX designers to ensure a seamless and intuitive user experience.