Test Engineer

Hi, I'm Rita Dias, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

As a Software Test Engineer on the CSG Quote & Order Solutions team, you'll play a key role in ensuring our platform meets the highest quality standards. You'll be responsible for creating test plans and test cases, executing both manual and automated tests, analyzing results, and contributing to continuous quality improvements. This role will engage in functional, non-functional, and integration (API) testing, using test automation tools, scripting languages, and defect management platforms.

You’ll work in a remote, collaborative environment where continuous learning, ownership, and teamwork are valued.

What you will be doing:

• Create structured test plans, test cases, and test strategies based on feature requirements.

• Execute manual and automated tests for system functionality, integration (API), and non-functional scenarios.

• Collaborate with applications and networking groups to support system upgrades and troubleshoot issues.

• Plan test cycles, including timeline and resource allocation, and ensure smooth test execution.

• Log defects using test and defect management tools and contribute to automation initiatives.

• Compile test results and summaries, ensuring documentation is accurate and up to date.

• Contribute to CSG’s internal testing methodology by maintaining documentation on internal Wiki.

• Provide support during User Acceptance Testing (UAT), including customer-facing assistance.

You should have:

• A bachelor’s degree in computer science, Engineering, Business, or equivalent experience.

• 1–3 years of experience in software testing.

• Familiarity with testing methodologies, tools, and documentation.

• Exposure to test automation tools, scripting basics, and defect tracking systems.

• Strong analytical and problem-solving skills.

• Excellent verbal and written communication in English.

• Ability to work independently and collaboratively in a fast-paced, team-oriented environment.

• Proficiency in Microsoft Office and basic PC applications.

• A curious mindset and willingness to learn quickly and adapt to new tools or processes.

Our Guiding Principles

Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid

• Employee Belonging Groups

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here

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