CSGCS

Lead Frontend Engineer

CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.

CSG

Employee count: 5000+

Indonesia only

LEAD Frontend Engineer | PRODUCT R&D, INNOVATION & OWNERSHIP

About CSG

CSG is a multinational organisation headquartered in the United States with approximately5000employees in countries around the world.

We’re a SaaS platform company that helps some of the world’s most recognizable brands solve their toughest business challenges. Our innovative solutions and trusted experts enable companies to create customer experiences that set them apart.

At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer.

Our Product & Team

This role is within the team that designs and develops CSQ Quote & Order, a cutting-edge order management and quoting (CPQ)platform. Built using the latest technology, our platform modernizes industries like telecommunications and banking.

We promote a collaborative culture where everyone’s contributions are valued, and diversity is celebrated. We prioritize continuous learning and improvement to keep our product competitive and ensure CSG remains an exciting workplace.

Due to growing demand from high-profile customers, our team is expanding in 2025 and that's where you come in!

About our technology

Our product frontend is built using the Angular framework and web component technology. We are currently moving towards a micro-frontend architecture and would love to have you on board for the journey!

Our backend is super modern adopting a microservice architecture for scalability and flexibility, using Kafka for event streaming and PostgreSQL for data storage.

We use Kubernetes to orchestrate our containers, allowing us to offer cloud (AWS & Azure) and on-premise deployment options of our platform. Our infrastructure is maintained by a state-of-the-art gitops/IaC pipeline.

We heavily lean on open-source tools and libraries, as well as maintaining our own, to make development faster, simpler, and more consistent. Our code is managed using Git, undergoes peer review before we test, package and deploy through our CI/CD pipelines.

About the role
Hi, I'm Desi Fajariyanti,your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

As a Lead Frontend Engineer, you will drive technical direction, mentor and empower your team, and collaborate across squads to deliver robust, scalable UI/X solutions for the CSG Quote & Order product. You’ll be the go-to person for technical decisions and will play a key role in defining our UI/X development standards, architecture, and best practices.

In your first 90 days, you’ll get comfortable with our system, build strong relationships across the Quote & Order team, and design new features to deliver awesome outcomes for our customers.

What you'll do

  • Help shape our technical roadmap, aligning system architecture and development priorities with long-term business goals.

  • Code software! We want 50% of your time to be spent working on product development.

  • Champion clean, efficient code by giving thoughtful PR feedback and holding the team to high standards.

  • Architect and design complex features to translate customer needs into impactful, features and user-friendly UI/X.

  • Be a real multiplier on your team’s efficiency. Proactively address inefficiencies/blockers, critically assess your team's performance, and provide targeted coaching so others can level up their skills.

  • Take ownership across our systems. Spot inefficiencies, resolve bottlenecks and keep everything running like clockwork.

  • Evaluate new tools, frameworks, and trends to keep us at the forefront of innovation and productivity.

Role requirements

  • Bachelor's degree in software engineering or equivalent experience and expertise.

  • At least 7+ years of experience in Front-end fundamentals (HTML, Javascript, CSS).

  • Experience in product (software) design, product development, and/or product implementation.

  • Highly effective at communicating and collaborating across multiple teams, ensuring understanding of written and verbal discussion of material and completion of projects on schedule.

  • Good knowledge of building user-friendly UI/UX with modern CSS frameworks (i.e: Tailwind, Bootstrap, Material Design), and software development methodologies, including unit testing

  • Experience in contemporary JavaScript frameworks (i.e: Angular or React, NodeJS)

  • Experience in leading projects and teams

Perks and Benefits

  • Medical insurance package (BPJS & Private Healthcare Insurance).

  • Work from home.

  • Religious Holiday Allowance (THR).

  • Paid Vacation, Volunteer, Compassionate Time Off.

  • Paternity and Maternity Leave.

Location(s):

Indonesia Remote

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior
Manager

Location requirements

Hiring timezones

Indonesia +/- 0 hours

About CSG

Learn more about CSG and their company culture.

View company profile

CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.

Meet CSG

Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey.

That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.

We make experiences extraordinary.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. We’re with you and your customers every step of the way, and at every stage of the customer lifecycle. We can consult with you on customer needs, design a front-facing customer experience and deliver the back-office systems to back it up. And we wrap it all in our managed services and CX consultancy to continue fine-tuning and improving interactions and operations.

The impact of our solutions isn’t always seen, but it’s felt. When a teenager tops up their cell phone plan to stay on the phone with their grandparents a little longer, that’s CSG. When someone gets a reminder that their vital medication is ready for pickup, CSG helps make that happen. And when someone pays directly from their bank account to avoid processing fees, yes, that’s CSG too.

Employee benefits

Learn about the employee benefits and perks provided at CSG.

View benefits

Unlimited vacation

Take the time you need to unwind.

Retirement benefits

Immediately vested 5.5% 401(k) match.

Equity benefits

Employee stock purchase plan at 15% off.

Healthcare benefits

Healthcare benefits starting from day one.

View CSG's employee benefits
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CSG hiring Lead Frontend Engineer • Remote (Work from Home) | Himalayas