Sales Engineer

About this position

About Credo AI

Credo AI is a venture-backed company on a mission to empower organizations to deliver Responsible AI at scale. Credo AI brings context-driven governance and risk assessment to ensure compliant, fair, and auditable development and use of AI. Our goal is to move RAI development from an “ethical” choice to an obvious one. We aim to do this both by making it easier for organizations to integrate RAI practices into their AI development and by collaborating with policymakers to set up appropriate ecosystem incentives. The ultimate goal is to reduce the risk of deploying AI systems, allowing companies to capture AI's benefits while mitigating the unintended consequences.

About the Role

What we are looking for:

As a Sales Engineer, you'll drive revenue growth by partnering with Account Executives, Customer Success, and other cross-functional stakeholders to qualify deals, design solutions, and ensure technical success with our products. You will perform technical assessments, create tailored solutions, resolve technical challenges, implement proofs-of-concepts, and develop content to empower our sales team and enable our customers.

You will act as a technical expert and trusted advisor, clearly communicating complex concepts to convey the value of our AI governance software to various stakeholders. Your efforts will promote the adoption of Responsible AI, ensuring organizations can harness artificial intelligence effectively while maintaining trust and compliance with applicable regulations and guidelines.

You might be a good fit if:

• You have a strong curiosity and a robust understanding of technology applications in solving diverse problems

• You have 3-5 years of experience in technical pre-sales, preferably in a high-growth startup environment

• You have Responsible AI expertise

• You are willing to travel for client engagements

• You are known for your clear communication skills, and ability to discuss complex technical issues in an understandable way

• You thrive in a fast-paced environment and have an aptitude for creating new processes to improve sales effectiveness

Expectations:

• Translate client needs into technical solutions aligned with Responsible AI principles

• Conduct discovery sessions to understand technical and business needs of prospects

• Develop and deliver compelling product demonstrations and lead 2 week product trials/POCs

• Identify and manage gaps between prospects’ needs and product capabilities

• Oversee the technical aspects of the sales cycle to ensure closure

• Represent the company at industry events to enhance our sales pipeline

Compensation

The expected base salary range for this position is $130,000 - $170,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the specified location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Location & Remote Culture

We are a fully distributed company and are comfortable hiring in any location (location-specific legal requirements permitting). While this is a remote role and we're a fully distributed team, we routinely meet up in-person. We support individual members to coordinate in-person coworking whenever possible, and organize company-wide offsites multiple times a year. At Credo AI we value diversity, equity, and inclusion as core principles in our work environment, and the development of our product offerings, and we have implemented initiatives to foster and support these values.

Credo AI Benefits & Perks

• Competitive Salary and Equity

• Health: We offer health, dental, and vision coverage. We also offer an ergonomic benefit to cover the costs of equipment to help staff stay healthy while working, both in the office and at home.

• Coworking: We will cover the cost of co-working spaces like WeWork and in-person meetups.

• Unlimited PTO: Credo AI has unlimited time off to support our employees

• Generous Parental Leave: We offer up to 12 weeks of paid parental leave, and/or will meet in-country requirements that exceed that.

• 401(k) plan for employees.

Credo AI is proud to be an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability, or other legally protected statuses. We celebrate diversity and we are committed to creating an inclusive environment in all aspects of employment, including recruiting, hiring, promoting, training, compensation, benefits, and all other privileges and conditions of employment. All employment decisions at Credo AI are based on business needs, job requirements, and individual qualifications.

Research has shown that some potential candidates will only submit an application when they feel that they have met close to all of the qualifications for a role. We encourage you to have confidence in your abilities and submit your application as long as you are passionate about working to make a meaningful impact in the ecosystem of responsible and safe AI. We are very interested in hearing from a pool of candidates with diverse perspectives.