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CoupangCO

랩탑/가전 AS 전담 상담사 (재택)

Coupang is a U.S. retail company known for its fast delivery services and commitment to customer satisfaction.

Coupang

Employee count: 5000+

South Korea only

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Coupang is seeking a dedicated customer service representative to join its CS Handyman Team. The ideal candidate will have experience in customer service, preferably in electronics, and be able to perform remote support and video consulting. Responsibilities include customer technology consultation, problem diagnosis, and process improvement.

Requirements

  • More than 3 years of experience in a customer service role at a domestic or international CS customer center
  • Ability to perform remote support and video consulting
  • Active problem-solving thinking
  • Ability to utilize tools such as Excel and Word

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

South Korea +/- 0 hours

About Coupang

Learn more about Coupang and their company culture.

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Coupang is a U.S. retail company known for its fast delivery services and commitment to customer satisfaction.

Coupang is redefining the shopping experience by providing customers with a fast, reliable, and convenient platform to meet their everyday needs. Founded in 2010, the company started as an online storefront and has evolved into a powerhouse in the e-commerce space. Through its customer-focused innovations, including same-day and next-day delivery, Coupang has quickly gained a loyal following. The company operates on the principle that exceptional customer service is essential for success. By leveraging advanced technology and data analytics, Coupang ensures that customers receive their products quickly and effortlessly.

With a mission to revolutionize the daily lives of its users, Coupang has expanded its offerings beyond traditional e-commerce. The company now encompasses a variety of services such as a video streaming platform, Coupang Play, and a marketplace for local businesses to connect with consumers. At the core of Coupang’s strategy is a commitment to fostering a culture of innovation and continuous improvement. The company's diverse workforce is encouraged to think creatively and develop solutions that enhance customer satisfaction. This philosophy is not only vital for its operational success but also contributes to Coupang's rapid growth trajectory on both domestic and international fronts.

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Coupang

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Coupang hiring 랩탑/가전 AS 전담 상담사 (재택) • Remote (Work from Home) | Himalayas