About Consumer Links
Consumer Links is a UK-owned Business Process Outsourcing (BPO) company established since 2015, specializing in delivering high-quality customer experience solutions that help global brands enhance their operations. The company blends human expertise with AI innovation to provide scalable, compliant, and performance-led CX solutions tailored to each client's specific requirements.
Operating with UK oversight and South Africa delivery, Consumer Links runs 24/7 operations from both regions, offering UK account management alongside same-day onsite support capabilities. Their technology platform handles high-volume, repeatable customer interactions efficiently. The company serves diverse sectors including e-commerce, banking, retail, telecom, hospitality, healthcare, manufacturing, travel, real estate, and education.
Consumer Links rebranded to Absolute Intelligence in 2024, reflecting their evolution in combining artificial intelligence with skilled human agents. They provide comprehensive services including outsourced call centres, customer service outsourcing, AI-powered customer solutions, back office support, telemarketing, lead generation, and appointment setting. The company has worked with notable brands including Arcadia, City Chic Collective, Avenue, Toys R Us, and Solvere.
FAQs
- When was Consumer Links founded?
- Consumer Links was founded in 2015.
- Who is the CEO of Consumer Links?
- Neil Logan is the CEO.
- What industries or markets does Consumer Links operate in?
- Consumer Links operates in the following markets: BPO, Customer Experience, Call Center Outsourcing, Customer Service Outsourcing, AI Solutions, Back Office Support, Telemarketing, Lead Generation, Appointment Setting, and BPO Services.
- How many employees does Consumer Links have?
- Consumer Links has 501-1000 employees.
- Where does Consumer Links have employees?
- Consumer Links has employees in United Kingdom.
- Is Consumer Links hiring?
- Yes, Consumer Links has 1 open remote job.
- Does Consumer Links support remote work or working from home?
- Yes, Consumer Links is a remote-friendly company.
- Does Consumer Links offer a four-day work week?
- No, Consumer Links does not offer a four-day work week.
- Is Consumer Links transparent about salaries?
- Yes, Consumer Links practices salary transparency, often including salary or compensation ranges in their job posts. They provide salary data for 1 role.
- What is Consumer Links's tech stack?
- Consumer Links has 2 technologies in their tech stack.
- What is Consumer Links's website?
- Consumer Links's website is consumer-links.co.uk.
United Kingdom
United States only