Content Programming & Strategy Specialist

Touch, a Conetic Group company, is a disruptive Content Service Provider focused on delivering exceptional onboard experiences for aircraft and the broader transportation industry. Established in 2011, Touch is headquartered in Miami, with an additional main office in Portugal. At Touch, we understand what makes airlines unique and deliver timely, effective solutions to support them in achieving excellence. We’re an agile, young-minded, and service-oriented company, always at the forefront of industry innovation. Our qualified, resourceful, and empowered team breathes respect for airlines, suppliers, and one another.

About the role:

As our Content Programming and Strategy Specialist, you will create conceptual content curation strategies that consider targeted audiences, consumer habits, and global/ regional content trends. You will design concepts aligned with airline markets and our global brand strategy, as well as sort and select content (films, TV shows, music, etc.) for various in-flight entertainment systems.

The Content Programming and Strategy Specialist must also support the other Touch teams to secure contractual obligations (SLA’s and KPI’s) are being met and keep Touch headquarters always updated about the customer perception on the quality of the service delivered.

About the responsibilities:

• Create conceptual content curation strategies contemplating targeted audiences, consumer habits and overall global/regional content trends;

• Design content concepts aligned with the Airline markets and global business strategy;

• Understand airlines passenger profiles to properly tailor an assertive content strategy;

• Sort and select content (Film&TV, regional and special content) for different systems;

• Manage and utilize data insights to create coherent content curation;

• Generate content license negotiations with distributors and content creators;

• Develop special projects and propose innovation through strategic partnerships with relevant content creators and brands;

• Seek innovative opportunities that brings value and differentiation for the Airline’s Inflight Entertainment platforms;

• Involvement on product development features, focused on content management for the company and customers;

• Produce assertive content strategies based on personalized passenger profiles.

About you:

• Fluent in English;

• High school diploma/GED (Bachelor's degree is a plus);

• Experience in the airline or entertainment industry is a plus;

• Customer service experience is a plus;

• Comfortable delivering internal and external presentations;

• Ability to manage people and lead projects;

• Strong multitasking and prioritization skills;

• Self-starter with excellent problem-solving abilities;

• Clear and effective communicator;

• Leadership mindset;

• Strong time management skills;

• Adaptability;

• Strategic thinker;

• Proficient in Microsoft Office, Excel, and Keynote.

Nice to have:

• Proficiency in Arabic

About the benefits:

• Flexible working hours;

• International team;

• Birthday Leave.

Conetic Group is committed to fostering an inclusive and diverse work environment, where all individuals are treated with respect, dignity, and fairness. We believe in providing equal opportunities for employment and advancement, regardless of factors such as race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. This policy sets forth our commitment to promoting equal opportunity and diversity within our organization.